Pinwei Chinese Restaurant Reviews Summary

Food Quality

Pros:

• "All the food was hot and delicious and we were very satisfied at the end."
• "Each dish I sampled was meticulously prepared, bursting with flavors that took my taste buds on a captivating journey."
• "The freshness of ingredients was evident in every dish, reflecting a commitment to quality and authenticity."
• "All dishes we ordered tonight were fairly delicious. Roasted duck and the soup that came with it are especially recommended."
• "The food, hygiene and overall atmosphere was amazing. Staffs were really nice as well."
• "The char siu in the three roast meats rice was pretty good."
• "Food was quick to be served and looked exactly as it did in the menu which makes for a refreshing change."
• "The food is delicious, the staff are very friendly and attentive, and the decor is modern and stylish."

Cons:

• "Food itself was okay, but there was not much flavour, salt or sugar in the food, it tasted like nothing."
• "The char siu was good but the duck was mainly bone and the roast pork was too fatty."
• "The noodle dishes were quite bland and lacked wok hei."
• "Two out of three dim sum, ie steamed black bean garlic spare rib and siu mai were not up to my expectation."
• "The stir fried pork flat noodle was just rated average, the pork was tasteless."
• "The food doesn’t have any special test. I have tried four dishes, not at all!"
• "The rice was so greasy it had congealed in a ball. The chicken was rock hard I couldn't eat it."
• "Mediocre food for a lot of money..staff all ok and polite..hot n sour soup was bland, not much taste or bite to it."

Service Quality

Pros:

• "The staff were very attentive, taking our order almost immediately."
• "The service was exceptional, with attentive staff who were both knowledgeable about the menu and eager to ensure a pleasant dining experience."
• "I had a delightful experience at a Chinese restaurant with exceptional service from Candy."
• "The staff were great too and very accommodating, as was the manager."
• "Staff are friendly and offered assistance attentively."
• "Service has always been AMAZING! Shout out to Tracy for her A* service - she is so so lovely."
• "Having lunch with family members, dim sum was very delicious, staffs are friendly and service is good."
• "The service was excellent, food delicious and the safety in place was 100%."

Cons:

• "I'm sure the people are friendly but they give off an unwelcoming vibe most of the time."
• "Most of the staffs were very rude and impolite, especially a tall lady who’s attitude was really bad."
• "We had to wait very long to make an order, to get refill of Chinese tea, to get served, to get the bill."
• "It took a while for the food to be served, but the taste was good."
• "The service was not food. The waitress grabbed my bag as I came in and as I was paying she whipped my card out of my hand to tap on the machine without asking first."
• "Staff were helpful when approached, but felt like we were being ignored otherwise."
• "The waiting staff were not friendly or welcoming."
• "The worst Chinese restaurant I have ever had around Manchester Chinatown. Food quality is below average compare to other Chinese restaurants but the price is steeper than others. The staff is rude and impolite but they automatically added gratuities onto the bill without telling us."

Ambiance and Accessibility

Pros:

• "There is a decent lively atmosphere but quite cramped when you want to go to the toilet or anywhere else."
• "The ambiance of the restaurant was inviting, creating a warm and comfortable setting for a relaxed dining experience."
• "Lovely decor and fitting for the restaurant style."
• "Great central location with good access and parking nearby."
• "Great atmosphere playing Chinese pop music, the tables are well spaced out and modern looking but distinctly Chinese."
• "The surroundings were delightful - up to the minute, even with a decorative water fountain!"
• "The atmosphere is lovely, the staff so friendly and welcoming and the food is outstanding!"
• "Clean & tidy nice decor. Mainly Chinese students eating there at weekend."

Cons:

• "Also, it's not accessible to those in wheelchairs or may struggle with stairs as there is a steep flight of stairs to walk down."
• "The restaurant is in the basement, and the only access is down a set of stairs."
• "If you have any mobility issues then it's not suitable due to the steep steps. There is no lift and no parking as the restaurant is on a busy street."
• "The hard flooring in the restaurant is also problematic; it's the kind of smooth surface that gradually forms a layer of grease throughout service until you can skate on it."
• "Every time main door opened a blast of cold air enters the dining area."
• "There are better restaurants in China town. £106 including 5 dishes, Chinese Tea, 2 orange juices, rice and service charge. Steep"