Physio Art Reviews Summary

Professionalism and Expertise

Pros:

• "All the physios at PhysioArt are amazing and really know what they’re talking about."
• "Sophie was brilliant at diagnosing my knee injury."
• "Sarah is extremely attentive, knowledgeable and up to date with latest research and treatment methods."
• "The professionalism was second to none and I couldn’t recommend this clinic highly enough."
• "Sarah immediately inspired confidence with her attentive listening and ability to pinpoint other weaknesses which might have been contributing to the problem."
• "Sarah has the most calming disposition and her holistic approach to the situation was amazing."
• "The friendly team at Physio Art are extremely knowledgable and brilliant at what they do."

Cons:

• "I was sceptical of the value of 'online physio' but I have been delighted by the service I have received."

Customer Service

Pros:

• "Great service all around, lovely staff, could not recommend more highly."
• "Sarah provides an excellent service- professional, competent, engaging, positive in outlook."
• "It is always such a pleasure to go, as everyone is so caring and friendly and professional, you know you are in safe hands."
• "Physio Art is also a very efficient organisation and friendly and pleasant to deal with."
• "Sara on reception is also very friendly and welcoming."
• "The staff are knowledgeable of my disabilities and listen to my concerns."
• "All the staff are friendly and knowledgable."

Cons:

• "It will be great once the new Pilates studio opens as it can be tricky to get a space in class just because it’s so popular."

Personalized Treatment

Pros:

• "Ruth did a thorough assessment and having highlighted likely influencing factors gave me a tailored exercise programme."
• "What I appreciate is that the physiotherapy is very much tailored to me and my lifestyle rather than a generic plan."
• "Sarah and her team have my full trust and I don’t hesitate to recommend them to anyone. Their knowledge and care is second to none and they always go that extra mile to ensure that the treatment and advice you receive is personalised to your needs."
• "Sarah Duncton, the founder is so passionate and dedicated to her patient’s every need."
• "Sarah patiently talked through my past experiences with physios, and has helped me strengthen knees that had deteriorated badly through lockdown."
• "Sarah actually listened to me and bothered to find out what activities I did and what the functional effect of the problems was."
• "Sarah knows just how far to extend your exercise regime - which you need to do if you're to make progress!"

Cons:

• "She explained how she had helped these people and how she could do the same for me."

Facilities and Accessibility

Pros:

• "And the later opening hours makes it so convenient for me to book appointments after work."
• "It is a bonus that both their Edgbaston and Knightlow Road bases have great parking, a modern fresh environment and all the kit you could need."
• "A vibrant and energetic clinic with top class comprehensive treatment."
• "Her clinic is the best … very modern, super clean & friendly staff. Plus easy to get to."
• "Professional physiotherapy service. Conveniently located on Harborne Lane."

Cons:

• "The online Pilates classes are great for home-workers."

Recovery and Progress

Pros:

• "Harriett has worked out the issue, has put in place a rehab programme and I am now seeing good progress."
• "I started to see improvements within the first few days and had my second appointment after two weeks to help build stability and strength in my shoulder."
• "The subsequent exercise programme has meant that the rotator cuff injury I had struggled with for months has resolved greatly and allowed a return to normal activity."
• "I am now in a position where, continuing with my lessons/exercises/support from Alex I believe I shall make a full recovery."
• "Had running injury and Tom Mahoney helped recovery with structured plan to build up to half trail marathon."
• "The programme he set me has got me up to miles rather than minutes within a 3 months, and I'm pain free."
• "After one appointment with Chris Drissell my pain was significantly improved and my mobility is now returning to normal."

Cons:

• "She set me going on a back-to-running programme that has developed over the weeks and months."