"Katie is fantastic. She is very personable, professional and kind."
"Katie is extremely professional in all that she does and her positivity, encouragement and friendly approach have been a great support."
"Ridhi was professional, caring, friendly and knows her stuff!"
"Katie has been instrumental in getting me back to full movement for a recent shoulder issue. Can't recommend her highly enough. Very professional and encouraging service."
"Katie is so friendly and professional, and really took the time to find out what was wrong and offer the best treatment."
"Always really friendly and knowledgable physio from Katie at First Line Physio."
"I really appreciated Katie's incredible dedication and professionalism which is underpinned by constant warmth and kindness."
"Katie Gosling has provided fantastic physio support at First Line Physio. She is very professional and friendly."
Cons:
"The only downside is Celia only work Mondays. I would love to see her at least twice a week."
Effective Treatment and Recovery
Pros:
"Katie listened carefully to my explanation of the issues and targeted the right areas really quickly."
"These, along with sessions of sports' massage therapy have completely eliminated the painful back spasms I suffered from."
"Katie was fantastic - friendly, highly-experienced and professional. A few sessions sorted out my back and arm right out."
"Fractured shoulder blade and collar bone after bike fall. Thought was going to need an operation to regain movement but Katie did an amazing job regaining most of the flexibility without surgical intervention."
"I had physio on a especially persist back and arm problem that was inhibiting both my ability to work at a desk and my surfing."
"Through her expert knowledge she quickly identified the areas that needed treatment and created a plan that included massage, ultra-sound and stretching exercises. After six sessions I am pain free."
"I managed to book my first physio session here straight away with no delay. Katie diagnosed and helped treat my sport injury perfectly."
"I can now exercise pain free and with confidence. Thank you so much."
Cons:
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Personalized and Caring Approach
Pros:
"I have since got my son, daughter and wife to visit Katie and they have all really appreciated her caring attitude."
"Katie is truly one in a million. The best physio I’ve ever seen. Such a lovely, genuinely kind yet professional person."
"Katie has been amazing helping to sort out my mum’s shoulder and balance issues."
"I went to see Ridhi with lower back pain and she was fantastic - diagnosed the problem quickly, gave brilliant treatment and I'm now completely pain free."
"My time at this establishment was very rewarding and successful.I now know how to handle my muscle Pain, if it comes back, this being due to Rhidi and her expertise and explanation."
"Katie quickly and accurately diagnosed a hip muscle imbalance that had been niggling away for years despite having a doctor/MRI assessment."
"I can highly recommend First Line Physio Ltd. Katie is very professional and has a compassionate manner."
"Katie at First Line Physio was great. She listened and fine tuned my treatment to my personal needs."
Cons:
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Convenience and Accessibility
Pros:
"I managed to book my first physio session here straight away with no delay."
"Booking an appointment was really straightforward using the website, the instructions were very clear and made the process very simple!"
"Katie was kind enough to fit me in at 6pm on Friday of a long weekend which was fantastic."
"I can not speak too highly of the treatment I have received from Katie at First Line Physio. After just one session and a week of following her exercise programme, life became bearable again."
"I have had several treatments at Katie’s Clinic. My shoulders and neck had muscle spasms after the first treatment I immediately felt a difference in my mobility."
"I was so pleased that First Line Physio advertised through my door just as I was double vaccinated and able to emerge from a year of shielding."
"I was experiencing lower back pain and found general body movement very uncomfortable. I was recommended Katie and was able to arrange an appointment in a very short space of time."
"I had an issue with my neck and lower back caused by a parachute jump and Katie sorted it out in a couple of sessions."
Cons:
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Communication and Follow-up
Pros:
"Excellent treatment and immediate emails after sessions with exercises and diagrams."
"I particularly like that the exercises are emailed to you with little videos, so you can refer back to them as many times as you want."
"I'm currently having a course of treatment with Katie at First Line Physio. She is friendly, professional and thorough and managed to successfully pinpoint the problem from my random set of symptoms at my first session."
"Extremely good customer service, advice and treatment. First Line were able to fit me in a same day appointment, and Ridhi assessed and advised on a repetitive strain injury. This was followed up with an immediate email with a treatment plan of specific exercises."
"Ridhi sent me videos for home use to make sure I was carrying out the exercises properly."
"The information and treatment that she provides is fantastic, especially the follow up email she provides after a session with advice and visual guidance on stretches/exercises that really help!"
"My first session started with requiring help to stand up and tie shoe laces. After a few minutes of pushing and pulling my lower spine and legs, Katie confidently stated what she thought was wrong and started work."
"Katie was able to solve and treat a painful back problem! She instantly knew what was wrong just by looking at my back!"