Northern Soul Grilled Cheese Reviews Summary

Food Quality

Pros:

• "Good sized and delicious sandwiches, would recommend for 2 to share 1 if you are not a big eater."
• "Amazing melt in the mouth pork and chicken, Mac 'n cheese was THE best ever!!"
• "Finally made it! The grilled cheese was done to perfection, and would recommend a bowl of frickles!"
• "The food, the location, the people and the decor are just amazing. The toasties, omg."
• "By far the best place for the thickest, most tasty milkshakes I’ve ever had!"
• "The food was IMMACULATE. The service is top notch, can’t fault them at all."
• "Both cheese toasties were lovely as well. Really good sized portions."
• "Absolutely fabulous the grilled cheese sandwich taken to a whole new level."

Cons:

• "What a load of overpriced rubbish! £10 for two lemonades which tasted like lemon cordial with water in."
• "The only downside was the single use / non recyclable packaging (including the plastic drinking cups and cardboard containers our starters came is)."
• "Food is decent enough but ultimately it is 'just' fancy grilled cheese sandwiches."
• "I ordered Max and cheese and 3 Parmesan wings. The Mac and cheese wasn’t hot."
• "The “N Do Ya” was great! Cheese could be a bit meltier, but it tasted great."
• "Compared to all of the reviews raving about this place, we thought it was actually fairly mediocre."
• "Ordered a fat sandwich each and some wings to share. In reality it was far too much, but it was nice!"
• "If you are a fan of the original two takeaways, I would recommend you stick with them."

Service and Staff

Pros:

• "Service is slightly slow."
• "The most welcoming and upbeat service from our server Elise."
• "Staff is very busy, have to look for them if you need something."
• "Really quick service, lots of seating, quirky decor and attentive staff!"
• "The staff is so friendly and lovely, they always do their best to accommodate and make you feel welcome."
• "Staff are friendly and approachable."
• "Our fantastic server Mike made us feel welcome and explained the delicious food well."
• "Great mozzarella sticks and wonderful toasties service forgot our chips and they refunded us the dish."

Cons:

• "Avoid if you want a quick bite. It took 15 minutes before someone offered us a menu."
• "Edit: clearly the customer service is lacking as well as the quality of food."
• "The only recommendation I have is to be able to order the extras, e.g. fried chicken, as a side."
• "Came here today around 2pm, ordered drinks which were fantastic. My partner ordered a grilled cheese sandwich which was okay."
• "The team are amazing, best people you’ll ever work with, however the management + owners have a clear lack of respect for their staff."
• "Popped in on Saturday with my friends. The service was absolutely shocking."
• "Ordered from Northern Soul Grilled Cheese at Freight Island and never even received my food."
• "I came here with a friend a month ago. Our bill was messed up and we were charged incorrectly."