Ted's Grooming Room Reviews Summary

Customer Service

Pros:

• "Great service and the best Turkish coffee I’ve ever had. Thanks Korel!"
• "Friendly and welcoming atmosphere combined with hot towel and massage, beer and refreshing feeling after all made my day!"
• "Thank you Bobby for making him feel more confident with his look on his first day at the new job as a manager."
• "The team is super solar and they really take care of their customers."

Cons:

• "First cut in London last Saturday reviews read and was optimistic. Haircut was completely butchered."
• "Walked in to Ted's for the first time with a mop of hair and had an incredible experience. Korel absolutely killed it with my haircut."
• "Oh, dear reader, buckle up for a philosophical journey through the tangled web of a barber shop experience that left me hair-raisingly disappointed."

Barber Skill and Professionalism

Pros:

• "A great place to have your haircut and special mention for Dogan. He is an excellent barber who knows what he is doing and provides excellent attention to detail."
• "Meticulous, kind, friendly, and did a great job. Went the extra mile to make everything perfect. Highly recommend!"
• "Always have a great experience with Moni. She's not only friendly and professional but also an attentive listener."
• "Amazing experience. With all the tools and tricks in the game, Bobby understood the assignment expertly and executed it perfectly ahead of my big day!"

Cons:

• "Haircut was completely butchered. After telling the barber to thinning out my hair due to weight on top he proceeded to chop bits off."
• "But unfortunately the second time I went, it was all very rushed, as if the stylist was waiting to get done with me - leading to a haircut and even experience I wasn't at all satisfied with."
• "Didn’t prepare the skin, razor burn 🔥 (even one day later). When I got home I had to trim my sides so both were the same length and also saw beard hairs where he had missed."

Atmosphere and Environment

Pros:

• "The environment was relaxed and friendly, offering me a drink right as I got in."
• "I had a great experience at Teds new Oxford street yesterday with Mehmet Gumus. Not just a hair cut but an experience."
• "I’ve traveled the world over and Mehmet G‘s skills, humor, and top-notched service is unparalleled."
• "The staff is super kind and friendly, especially Dogan and Monica who are both also extremely talented."

Cons:

• "I've entrusted Ted's Grooming for its great service and customer satisfaction. But to what a disappointment choosing to check out that branch."
• "This is all down to the manager (Mehmet). He has no clue how to provide good customer service, he is rude & abrupt and behaves in an extremely odd manner when cutting hair (walks away for no reason and loves to waste the customers times)."
• "I had a great experience at Teds new Oxford street yesterday with Mehmet Gumus. Not just a hair cut but an experience."

Value for Money

Pros:

• "Excellent service and super lovely staff. I have been a customer of Ted's Grooming Room for a while now, however, this new Grooming Room has been the best experience so far."
• "Great service from Kenan, use Teds frequently but one of the best cuts I’ve had to date."
• "Alway coming to ted baker grooming to get my haircut almost every month, but this is the first time i came here in new oxford and Kenan make this experience a bit different as the service is alway good, but he gave me a reson to come back."

Cons:

• "Been Charged £40 for a wash and a haircut when the price is actually £28."
• "I have to admit this place was more expensive than the usual barbers that I go but will I say every penny is worth spent? Definitely."
• "If you would buy a Ted Baker suit because you like paying disproportionate prices for the label and status, then you would like having your hair cut here. Same service elsewhere for £12 less."