Ted's Grooming Room Reviews Summary

Category: Barber shop London

Address: 82 Mortimer St, London, W1W 7FE, United Kingdom

Phone: +442033979966

Rating: 4.8
based on 249 reviews.

Barber Skills

Pros:

  • "Ali K is not a barber, he’s an artist."
  • "His attention to detail is second to none, simply the best."
  • "Gokhan gives the best haircut in London and is the friendliest and most professional person too!"
  • "Mehmet Gumus did a truly fantastic job. He had a great feel for what I wanted and executed it perfectly."
  • "Every strand of hair was given an intense level of focus and attention to detail."
  • "Ali K has given me some absolutely brilliant haircuts and beard trims for which I received a lot of compliments."
  • "Mehmet gave me a skin fade which was probably the best I've ever had."

Cons:

  • "Even a few bits at the back, like back of the neck, I'm going to somehow have to get tidied up a little bit."
  • "The person who shaved my bearded was rushed to get other clients and messed up my mustache."
  • "Didn't get the haircut style I asked for; I wasn't offered a drink; I didn't get the ear flame treatment."
  • "Completely disregard of what you ask for."
  • "The Turkish 'barber' used a clipper without any consideration of how the final effect of his work may look like!"
  • "The barber seemed a bit unsure of what to do and missed a couple of spots on my cheek."
  • "The end result of the cut was not at all what I wanted in terms of style."

Customer Service

Pros:

  • "He took the time to first offer refreshments before getting to business."
  • "What a lovely atmosphere and nice bunch of guys. Greeted with smiles."
  • "Very welcoming, as soon as I turned up I was greeted by Mehmet gumus I was offered a drink of my choice and told to sit and relax."
  • "The staff make you feel so special and really look after you."
  • "The staff in the store are friendly and helpful and I would recommend this branch and Ali K to anyone after a good quality haircut."
  • "As soon as you walk in your greeted with a lovely smell a free drink."
  • "Love the level of service provided. When you go to Ted's it's not just about the haircut but about having the full experience."

Cons:

  • "Rushed service, barbers just trying to get through customers as fast as possible, as though they were paid on commission."
  • "Horrendous service compared to my usual experiences at TGR Dorset Street."
  • "This cis ally won't be returning."
  • "Often i leave feeling robbed when i am not happy with the result."
  • "Staff told a customer asking for a walk in, in a very rude tone 'We don't do women, you'll have to go down the road.'"
  • "The barber was interrupted many times by his colleagues to loudly and angrily discuss appointments."
  • "I find the fact that the barbers all talk to each other in what i assume is Turkish while cutting hair very rude and unprofessional."

Value for Money

Pros:

  • "When i get a good haircut here i feel the price is fair."
  • "The price for the quality of the service and products used is incredibly reasonable."
  • "The price is reasonable for London."
  • "Would recommend anyone passing by to pop in and you’ll get exactly what you pay for. 10/10"
  • "A pricey cut, but it’s worth the money."
  • "Fantastic service and good value."
  • "The price is reasonable for London, and this was the only place in London I could find that was open all weekend!"

Cons:

  • "Barbers are good and I feel bad I could not tip them but this is the most I have ever paid for a standard haircut in my life."
  • "It was absolutely terrible, sort of cheap amateur clipper cut, certainly nothing worth £28.50!"
  • "For £32, this is massively disappointing."
  • "The cut was fine, but not worth £54 as more care and passion should be expected."
  • "The guy charged me full price of £38, which is very steep."
  • "£40 was the price and when I Google the average price it says it should be £20."
  • "For the price it really wasn’t worth it... he seemed tired and quick to get the job done."

Additional Services

Pros:

  • "The last time I visited I was offered a Manicure which I was going to say no to as I have never had one and was not sure. But glad I did as it was a great extra treatment which I shall try again."
  • "The level of comfort you get is definitely superb with hot towel treatment for the face and an upper body massage while that happens."
  • "I loved the hot towel and the quick arm massage as well as the beard and facial hair treatment."
  • "Mel provided an excellent and professional Manicure for my boyfriend, she is the best in her job."
  • "I also had a manicure which was EXCELLENT. Highly recommend!"
  • "The full Ted service is a must with hot towel and massage included with your cut."
  • "The service is impeccable from hot towels, massage, fresh trim, close shave, threading."

Cons:

  • "Rushed, uneven beard line, no ear flame, no drinks, and very very quick cut."
  • "The barber just got too short on sides which made me look like a pineapple!!"
  • "The guy was quite aggressive with my hair and the ear fire thing burnt me."
  • "However, one of the barbers did not complete the full services offered. No massage was given, no eyebrow trimming and was very rushed."
  • "The barber told me to put my coat on the floor; the arm massage lasted 1 minute and felt more like I was having my arm ripped off."
  • "Had booked twice for manicure in the salon with the gap of 2 weeks. Both times was called and asked to reschedule my appointment as 'the manicurist felt sick'."
  • "The hot, steamed towel they place on your face seems to have gone on everyone's face."

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