The Boat House Tavern & Grill Reviews Summary

Location & Atmosphere

Pros:

• "The Boat House is located between the main resort area and the nature reserve."
• "This is a definite place to visit in Dawlish Warren, whether to have a quiet drink or a decent meal, this place ticks ALL the boxes."
• "We sat upstairs outside where we could see the sea view which was lovely."
• "Lovely place to relax after a walk on the beach. Good food and warm atmosphere."
• "Beautiful, peaceful place. Nice for a walk, picnic."
• "The views out to sea from the outside area are outstanding."
• "Situated right on the shore at Dawlish, the views of the sea are great."

Cons:

• "Amazing location dramatically let down by the smoking friendly outdoor areas."
• "We were surrounded by tables of parents with multiple children that were all having tantrums."
• "We were sat upstairs with every window seat invested with Wasps."
• "Dreadful atmosphere in there and safe to say both me and partner feel ill."
• "Its funny but although we live close ...for most of the summer this pub is a no go area. Too busy, too brash, too noisy."
• "The music was terrible and completely spoilt our experience."
• "Very busy with loads of screaming kids."

Food Quality

Pros:

• "The food was of an acceptable quality, and the faults are redeemed by the staff who proved to all be polite, friendly and helpful."
• "Mains were all good."
• "Steak was delicious- one of the best ones we’ve had in a while."
• "The vegan/vegetarian meals were extremely enjoyable and a great deal of thought seems to have been given to the recipes."
• "The food is well prepared and the staff very friendly."
• "Really nice food and staff."
• "The food is always prepared to a high standard."

Cons:

• "Very expensive we sat outside, had coffee and hot chocolate £6.95."
• "Frozen foods and not homemade burgers, was so disappointed."
• "All food cold and chefs have already left so no one to answer for it."
• "Big portions, but for the quality of the food, it doesn't reflect the price."
• "No care or precision or respect put into the food or the meat used for the dish."
• "Overpriced food which was pretty much nondiscript."
• "The food was stone cold and one of our baguettes was covered in fluff."

Service

Pros:

• "Staff are very friendly."
• "Staff were very friendly and the place was clean."
• "Service was great even under covid-19 conditions where you have to order via their website."
• "The manager was brilliant she asked us if we would like a drink on the house for the inconvenience, so kind of her."
• "Customer service was great, was asked if food was okay and nice."
• "Staff are friendly and the speed that they delivered the food was shockingly fast."
• "Great friendly service and staff couldn't do enough."

Cons:

• "Ice cream review.. Totally disgusting 🤢 behaviour by the young staff in there."
• "Staff look so unhappy."
• "Incredibly slow service! We were watching them at the bar having a nice chat and a laugh waiting for our drinks to arrive for 45 mins."
• "The service could have been better as there was a queue of 6 and only one person serving."
• "Not once did any staff member make us aware of the wait or even attempt to apologise."
• "Food quality not great were served a curry with obviously microwave rice."
• "The lady behind the bar who took our order was very rude."