RAVEN Barbers Reviews Summary

Category: Barber shop London

Address: 35 Grafton Way, London, W1T 5DB, United Kingdom

Phone: +442073835299

Rating: 5.0
based on 237 reviews.

Staff Professionalism and Skills

Pros:

  • "Giulia is amazing! Very friendly and is able to make you feel so comfortable."
  • "Not to mention Giorgio gave me the best experience I have ever had at a barber shop."
  • "Michael managed to impress me from the first time and the several times after that too."
  • "Giorgio is very knowledgeable when it comes to men's haircut."

Cons:

  • "I am NEVER one to complain, but I really feel I have to in this case as I have just had the worst haircut I’ve ever had at this barber shop."

Customer Experience and Atmosphere

Pros:

  • "The place is amazing, love the vibe, love the lighting and the set up."
  • "Every time I walk into the barber shop I am greeted by a very friendly and clean environment."
  • "The attention to detail was impressive, and I left feeling more confident than ever with my fresh haircut."
  • "The atmosphere that is made by the design of the place along with their talkative and accepting staff in this barber shop can’t compete with any I have been to."

Cons:

  • "They unfortunately didn’t inform me that they ONLY take cash."

Quality of Haircut and Styling

Pros:

  • "High energy and very precise with the way she cuts your hair."
  • "He listened carefully to my requests and went out of his way to create the ideal look for me!"
  • "Giorgio fixed me up super nice and gave me a sick skin fade."
  • "Giulia made an amazing haircut for me, and I’m super happy with it."

Cons:

  • "I asked for a medium skin fade and a small trim to the top of my hair. I literally had no hair after leaving."

Customer Service and Hospitality

Pros:

  • "They also welcome you with any type of drinks you want, whether is a coffee, a can of drinks or even a beer."
  • "All the other staff are really friendly too and offered me a drink which I appreciated."
  • "Great barbers, good value and big shout out to the very talented Giulia."
  • "The barber also let me wait inside while I order my cab which was a very appreciated gesture from him!"

Cons:

  • "They make you leave a bag or something so you don’t run off, which shows a lack of trust in your clients."

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