Address: 35 Grafton Way, London, W1T 5DB, United Kingdom
Phone: +442073835299
Rating: 5.0
based on 237 reviews.
Staff Professionalism and Skills
Pros:
"Giulia is amazing! Very friendly and is able to make you feel so comfortable."
"Not to mention Giorgio gave me the best experience I have ever had at a barber shop."
"Michael managed to impress me from the first time and the several times after that too."
"Giorgio is very knowledgeable when it comes to men's haircut."
Cons:
"I am NEVER one to complain, but I really feel I have to in this case as I have just had the worst haircut I’ve ever had at this barber shop."
Customer Experience and Atmosphere
Pros:
"The place is amazing, love the vibe, love the lighting and the set up."
"Every time I walk into the barber shop I am greeted by a very friendly and clean environment."
"The attention to detail was impressive, and I left feeling more confident than ever with my fresh haircut."
"The atmosphere that is made by the design of the place along with their talkative and accepting staff in this barber shop can’t compete with any I have been to."
Cons:
"They unfortunately didn’t inform me that they ONLY take cash."
Quality of Haircut and Styling
Pros:
"High energy and very precise with the way she cuts your hair."
"He listened carefully to my requests and went out of his way to create the ideal look for me!"
"Giorgio fixed me up super nice and gave me a sick skin fade."
"Giulia made an amazing haircut for me, and I’m super happy with it."
Cons:
"I asked for a medium skin fade and a small trim to the top of my hair. I literally had no hair after leaving."
Customer Service and Hospitality
Pros:
"They also welcome you with any type of drinks you want, whether is a coffee, a can of drinks or even a beer."
"All the other staff are really friendly too and offered me a drink which I appreciated."
"Great barbers, good value and big shout out to the very talented Giulia."
"The barber also let me wait inside while I order my cab which was a very appreciated gesture from him!"
Cons:
"They make you leave a bag or something so you don’t run off, which shows a lack of trust in your clients."