Lokkum Bar & Grill Reviews Summary

Food Quality

Pros:

• "Everything tasted so fresh and delicious, one of the best steaks I've had."
• "The food: delectable!!! Everything was well prepared, plated beautifully, and served with laughter."
• "Had a lot of options for hot & cold mezes as starters. For mains I had lamb chops which was very tasty."
• "Amazing melt in the mouth lamb chops! Gorgeous flavoursome crispy calamari."
• "Firstly, a big thank you to Serci the chef for the best ribeye I have ever tasted."
• "The food was so delicious!!"
• "I ordered mix grill, was cooked to perfection, not burnt nor undercooked."
• "The food here is okay-good. I enjoyed the initial bread and my prawn starter."

Cons:

• "However unfortunately the food was not good for the prices you are paying."
• "The restaurant itself is beautifully decorated and customer service was excellent. However unfortunately the food was not good for the prices you are paying."
• "I visited Lokkum, a fine dining Turkish restaurant, and I have to say that I was underwhelmed."
• "The food was bland no taste at all."
• "Food was nice but leaving a 1 star review as the staff was absolutely dismissive to our complaint of the openly racist Caucasian table next to us who continuously made anti-Islamic and racist jokes."
• "Food was okay - steak a tad bit bland but the quality of meat was good."
• "The food was nice however when it came to payment process it was made difficult for no reason."
• "The steak and lamb asked to be made medium well and was so undercooked probably the worst lamb I’ve ever had!"

Customer Service

Pros:

• "The staff were really attentive and genuinely went out of their way to make sure all our needs were met."
• "The service was spot on perfect."
• "Customer service was amazing, they really care about how you were serviced."
• "The service from our waiter pictured was top notch."
• "We were greeted by Önder and he had amazing customer service, he was always checking up on us."
• "Firstly, I would like to commend Ozzy on his elegant service skill, he made us feel comfortable."
• "The service was great and attentive."
• "We had our family dinner here (about 10-11 ppl) Starters were great, good service."

Cons:

• "The toilet facilities were very poor, unclean, dirty tissue spilling out of the bin and very unhygienic."
• "Really great afternoon at Lokkum Bar and Grill. The service from our waiter pictured was top notch. The food and cocktails were delicious and leaves you wanting more."
• "Good food, clean and fresh ambience. The terrace seating was lovely especially with the sun out and the open roof. Food was really nice. However smaller portions for mains."
• "The food here is okay-good. I enjoyed the initial bread and my prawn starter but the main of lamb escalope and chips was just basic."
• "The restaurant itself is beautifully decorated and customer service was excellent. However unfortunately the food was not good for the prices you are paying."
• "If o could give Lokkum 10 starts I would. This restaurant should be on the 10 best restaurant; tastes, presentation, great atmosphere, clean and mostly importantly friendly staffs who are all around to help you with any needs."
• "The food was delicious. Big portions. Extremely friendly staff who constantly checked up on us to make sure were ok."
• "It is an amazing place, I have visited it already 4 times with my friends. Good location, parking, amazing service and food."

Ambiance and Decor

Pros:

• "The atmosphere: vibrant, classy, welcoming. The space is tastefully decorated, tables are well spaced to allow privacy."
• "Really great afternoon at Lokkum Bar and Grill. The service from our waiter pictured was top notch. The food and cocktails were delicious and leaves you wanting more."
• "The restaurant itself is beautifully decorated and customer service was excellent."
• "Beautiful restaurant with great ambience albeit can be very loud."
• "The restaurant was decorated nicely and the food was yummy highly recommended!"
• "Great location with private car park. The ambience and decor was lovely."
• "A very good spot for lunch, dinner or just drinks. Extremely chic and cosmopolitan; the decor and ambience is A+."
• "This is THE restaurant to visit! From curbside appeal...red carpet walk in....parking space. Entry decor! Everything about that place is wowza!"

Cons:

• "The atmosphere in the restaurant was very loud, there were 3 large groups when we arrived and was very boisterous."
• "The restaurant was very quiet during the day, so it felt like we were eating in a library."
• "Beautiful setting, lovely decor, the ambience really sets your heart singing, only the meat display at the entrance was not very appealing."
• "The food was okay - steak a tad bit bland but the quality of meat was good. The ambience is nice however it was really cold so had to request the heating to be turned on."
• "Food was alright at best (definitely overpriced). Service was terrible from start to end."
• "Loved this place for our last meal before lockdown. It was very busy but the service was excellent, the waiters were very attentive."
• "I can’t recommend this place enough the best Turkish food I have had! The flavours were amazing and also it was such a nice place!"
• "Food is delish, atmosphere is great. Went on a Thursday with a few friends and there was live music."