Address: Promenade, Cheltenham, GL50 1NN, United Kingdom
Phone: +441242266800
Rating: 4.4
based on 194 reviews.
Food Quality
Pros:
"Woweeeeeeeee! Queen of Soufflé! Tonight the cheese soufflé and pistachio soufflé were riding high!"
"The food is usually so reliable, and the service just right."
"Lovely ambience, the roast beef Sunday lunch was delicious."
"The lamb roulade was delicious though I did have food envy with the tasty trout."
"Fantastic food prepared, presented cooked to perfection."
"Food was delicious, venison sausages for him beef slow cooked in red wine for me."
"Delicious high quality ingredients and preparation."
Cons:
"Really poor table service."
"The steak was so fatty Infact I only eat a little bit but I could not stomach it as it was so fatty."
"The main course was pearl barley risotto. I could not recognise the vegetables they were somewhat greasy and burned."
"The mains however was near inedible bland and disappointing."
"Poor quality food and very expensive."
"Food was poorly seasoned. I chose fishcake which came topped with a poached egg and tartar sauce which personally overpowered the flavour of the food."
"The taste was rather bland."
Service
Pros:
"The staff went over and above to make our day extra special."
"Special shout out to Ben who is amazing at his job and helps to make our visits even better."
"Very attentive service."
"The staff were lovely and not too intrusive with a smile at all times and great wit when required."
"Our waitress was very friendly and well informed."
"Staff worked hard, always with a smile."
"Service was the best in town."
Cons:
"Not very child friendly, no children's options just smaller versions of the main courses no children's menu for over 4's said waitress in an irritated voice when asked."
"They tried to serve my pregnant wife a barely warmed chickpea burger and then redeliver it falling apart and covered in grease after we asked for it to be cooked to a safe temperature!"
"I've never experienced such poor service since using this venue on many family occasions over the years."
"We arrived 9pm on a Tuesday and the whole meal then felt like it was rushed through."
"Half the restaurant was empty and the bar was packed so we ended up in a crowded bar standing being pushed past by the bar man."
"For my taste the tables are a bit too close together."
"After 20 minutes nobody returned to take our food order even though it was quiet."
Atmosphere
Pros:
"Everything about the experience was lovely, from service, to cocktails, to atmosphere."
"It had a very nice atmosphere for a Tuesday lunchtime."
"The ambiance was very nice and overall I had a wonderful experience."
"A beautiful venue in the most attractive part of Cheltenham town."
"The atmosphere was lively with a real welcoming vibe."
"Lovely ambiance and sophisticated feel to the restaurant."
"The place was heaving!"
Cons:
"Not dog friendly, please don’t advertise as dog friendly when only the bar is."
"Despite it being nearly 30 degrees outside the air con was still particularly cold."
"The table we sat at was a little unfortunate at being next to the cashiers desk, with dirty washing rags clearly visible fairly nearby."
"Visited on Saturday night for drinks with a friend and we were both severely shocked by the state of the bar."
"Watching chairs go up on tables as we ate was not conducive to a relaxed intimate atmosphere."
"We initially went into the bar area which looks dated and nearly walked out."
"Just a bit noisy."
Value for Money
Pros:
"The pale ale was good and there was a reasonably priced range of bottles of red wine."
"They have a really good selection of 2- and 3-course lunch specials, incredible value for the money."
"The house Merlot was very nice and reasonable value. Only grumble might be the portion size on the fixed price menu."
"It is not a low cost establishment but it is good value for money given the product, services and the attention to the customer."
"Absolutely fair prizes for very elaborated dishes."
"Good food, well presented and reasonably priced."
"The food is also very good quality and at a reasonable cost I think represents value for money."
Cons:
"Food and atmosphere is ok. However it is overpriced with small portions."
"However it is overpriced with small portions."
"Very expensive for what it was and we all felt Ill after eating their."
"Not cheap spent over £200 for the 3 of us but worth it, was a great evening."
"Very expensive for what we got."
"The steak at £19.70 is just a steak! No salad or chips, really is the steak that good? NO it is not!!!"