Address: 113-114, 1 Gunwharf Rd, Portsmouth PO1 3FR, United Kingdom
Phone: +442392891320
Rating: 4.6
based on 248 reviews.
Food Quality
Pros:
"Everything was perfect right from our greeting when entering, to our lovely waitress and of course the food which was beautifully presented, perfectly cooked with the most amazing flavours."
"Cheese soufflé is the best I've ever tasted."
"The steaks are always amazing, the chicken dish is lovely and the sticky toffee pudding is fantastic."
"The Chateaubriand was one of the best steaks we've ever tasted."
"The food presentation were works of art, delicious flavours."
"Deeply enjoyed a super light cheese soufflé, followed by a wonderfully earth pork belly with apple done three ways."
"The food was cooked to perfection."
Cons:
"The wine was warm as apparently the chiller wasn't working properly."
"The Chateaubriand for 2 was miserly small and beef lacked taste."
"The fish soup lacked flavour and the beef bourguinon had a lot of gristle and connective tissue."
"Food was good but could've been a lot better."
"Also tomatoes on plate were not even cooked properly. Shame."
"The Cod would have been better without the mixed seafood or the sauce."
"The only negative was the long delay between starter and main."
Service
Pros:
"Staff are exceptional and can't do enough for you."
"The hostess tried to find out the table for us …always keeping informed us during that time."
"Expert service from attentive experienced staff."
"The staff were very attentive and we were never kept waiting long for anything."
"Staff were really welcoming."
"Friendly, welcoming and thoughtful staff!"
"The staff are always very attentive and professional."
Cons:
"The atmosphere was very noisy and it was difficult to hear conversation."
"20 minutes passed and not even a passing 'I'll be with you in a moment' from any of the staff."
"The service was appalling waited 30 mins for drinks 45 for starters over an hour on top for mains another 25 mins for dessert order to be taken."
"From the moment we arrived stood in front of the host who was on the phone without even so much as an acknowledgement we were even there."
"Took time to be seated in a relatively empty restaurant, with a booking already made."
"Ok on a wet night they took ages to seat me even though it was not busy."
"We unfortunately had to wait half an hour for our starters."
Atmosphere
Pros:
"Nice atmosphere, it's a high quality family restaurant."
"Fantastic experience."
"Lovely food and drink at Gunwharf Quays. We really enjoyed our late lunch/ early dinner in a relaxed atmosphere with views down to the harbour."
"Wonderful interior and great ambience."
"The atmosphere was relaxed and enjoyable."
"It is nice, pleasant and cosy."
"The ambiance in the dining room is really calming and pleasant."
Cons:
"When parts of the meal are not available please tell us before we order."
"Food was good but overall experience disappointing."
"Unfortunately it will take a lot to tempt me back."
"Wasn’t too impressed with the ambiance - expected more of a fine dining/up market experience, but it was pretty standard."
"While the atmosphere felt slightly reminiscent of a chain restaurant..."
"We were sat with a view of the fire exit, rubbish bin and dirty dishes!"
"Atmosphere like a greasy spoon cafe."
Value
Pros:
"We took advantage of the 25% discount ( signed up for emails) and enjoyed a delicious meal."
"When the bill came it was very reasonable especially in comparison to competition in the vicinity."
"The price is a surprise as they are not as expensive as the other restaurant outlets nearby."
"Great food at reasonable prices especially the set menu if there are choices on it you like."
"I wasn't disappointed on the quality, but was amazed at the value for money."
"All courses were great, reasonable price."
"Prices were much more reasonable than anticipated."
Cons:
"Wine is a little pricey and quite restricted at the lower price range."
"The portion size is small on both counts for dishes costing shy of £20."
"Cheese plate disappointing. Cheese too cold and selection poor."
"Although the food was very good, I do not think it merited the high cost."
"It's not a cheap night out."
"And very expensive for what you get."
"Overall a very expensive meal with us both still hungry."