KFC Colindale - The Hyde Reviews Summary

Service

Pros:

• "The service has defo got better here since my last visit!"
• "However, at my last visit we were behind 4 people, served in 5 minutes and food in 4 minutes."
• "Gave it 2 star the first time here.. came back to a much improved service.. now a 5 star."
• "Drive Thru - The staff that served me were polite and ensured everything was inside the bag."
• "The service here was excellent as the food came really quick and the staff here are really friendly."
• "Georgiana at KFC provided exceptional service! Her friendly demeanor and efficient handling of orders made my visit enjoyable."
• "The staff were very efficient & polite."

Cons:

• "Everytime I order food from them they always either forget something or give the wrong thing."
• "Hard to get ahold of KFC and an employee has admitted the phones are out in silent to avoid customers."
• "KFC colindale usually has the slowest customer service, every time I have been."
• "Unfortunately this branch the drive thru staff are so uneducated and rude."
• "The slow service and poor management have made it an unpleasant experience on multiple occasions."
• "Very slow service, I live local and very close to KFC my 4 years old son love his spicy chicken wings there."
• "Very rude staff specially when its crowded."

Food Quality

Pros:

• "The chicken is very tasty, but can do damage to your waistline."
• "Food always hot."
• "The chicken is quite tasty."
• "The food quality is fine (it is KFC anyway)."
• "The chicken cooked on these premises is always cooked fresh and succulent."
• "Delicious food, amazing box meals live the zing burger box meal."
• "Food was hot as well and very good."

Cons:

• "KFC uses old nasty overcooked Chicken that doesn't taste but for salt (or Mono Sodium Glutamate) & cheap ingredients+ a terrible unhealthy service & experience."
• "Their wings are fine but the rest of the chicken is worst than other chicken shops."
• "The standard of chicken is low."
• "Rude staff, slow service, chicken pink from inside."
• "The chicken I had was a green colour and as for the chips they were disgusting."
• "The food here is very hit and miss as the quality isn’t consistent."
• "The only positive is that the chicken tastes good."

Hygiene

Pros:

• "Overall the place is nice and clean as well as there bathrooms."
• "Quite clean and always busy."
• "The entire vibe of this KFC is on point, clean, smells only of chicken."
• "Place itself is spacious and clean. Order arrived fresh."
• "This KFC has the best chicken I've ever had at a KFC."
• "Dinning area was big and tidy."
• "The space is more and seats available most of the time. Clean tables all time."

Cons:

• "There was no soap in the Despenser to wash hands."
• "Really worried about hygiene, have seen rats around."
• "Dirty toilet with terrible smell and dirty environment."
• "Toilets are a mess smells like they have not been clean in years mold on top of urinals."
• "The place was dirty and you could see fallen food on the the floor in the kitchen."
• "Hygiene is not great at this franchise in Colindale unfortunately."
• "Cleanliness was terrible, especially in washing rooms, smell was so bad."