The Pasta Factory Reviews Summary

Food Quality

Pros:

• "These Italian folks use fresh and high-quality ingredients for unexpected recipes which will surprise and delight your senses."
• "The food was amazing with a good choice of pasta dishes, their homemade pasta makes the difference along with the unique flavours offered in each dish."
• "The starters were just amazing, the ravioli carbonara was the most delicious food I have ever eaten."
• "Potato soup was good, venison pasta was great and the crispy chocolate pastries with cream were fantastic."
• "The squid ink pasta was amazing."
• "The food is here is so good. You can tell it is all fresh and homemade."
• "The food was absolutely delicious, as well as clean and clear."

Cons:

• "Overcooked, clumped together and falling apart."
• "The beef ragu was extremely bland and the pasta too thin, over cooked and tremendously claggy."
• "Not authentic Italian.... no self respecting Italian would serve overcooked tagliatelle.... al dente ???"
• "Served a pasta that tasted like a bowl of cheese."
• "The pasta would need a few minutes more of cooking."
• "The pasta was really really poor."
• "The main flavour in the ragu was salt."

Service

Pros:

• "The staff were fantastic and welcoming, the atmosphere had a buzz to it."
• "The staff were super friendly and attentive."
• "Rebecca, our waitress was very nice and made sure we were happy."
• "Staff go over and above to accommodate, finding us a spot in a full restaurant."
• "The staff were friendly and knowledgeable and the food was beautiful."
• "Servers are so polite and very helpful."
• "Service from Francesco and Maca was extremely pleasant and friendly."

Cons:

• "The only downside was waiting for my food and payment at the end - I ended up having to rush off at the end for my nearby train."
• "No one had mentioned this when we booked or when we sat down ( it was suggested that we had been told this on arrival )."
• "However the staff could have been a bit more attentive and we had to ask for things more than once."
• "The service was quite poor too considering how quiet it was."
• "Service was poor tonight. Bread stale. Pasta cold."
• "The service is polite but rather slow."
• "Service was variable."

Atmosphere

Pros:

• "A lesser known delight for freshly made pasta, in a cool cafe environment."
• "The cozy atmosphere and attentive staff added to the overall experience."
• "It's like UK outside but Italy inside."
• "Casual and friendly, with a lovely atmosphere."
• "The interior is quite basic but that also gives an authentic vibe."
• "The atmosphere was welcoming and authentic and I wouldn't hesitate to recommend."
• "The atmosphere was like being in Italy at a Trattoria."

Cons:

• "Not recommended if you look for an authentic Italian meal."
• "The ambiance was okay."
• "Also, music doesn't help the mood - it's really loud and crazy."
• "It was a really disappointing, bland lasagne, which had a thick solid dry layer of pasta at the bottom."
• "The restaurant is pretty small and felt a bit crowded."
• "The worst thing is that they do not have air conditioner and it was so warm inside."
• "Waited 10 minutes, was not even seen to and could see the service looked slow."

Value

Pros:

• "Cozy, nice and well priced."
• "And the whole thing only came to £48, which was very reasonable."
• "Well priced and worth every penny."
• "We had three courses and three drinks each, and the cost was reasonable."
• "Authentic Italian food at a great price."
• "Good value, great quality and not part of a chain."
• "Not my favourite pasta restaurant but price was fair."

Cons:

• "The place is quite pricey for a pasta restaurant."
• "Especially considering pasta is cheap to make and the prices are on the higher side."
• "Staff and service were good but food was disappointing and overpriced."
• "Very expensive for what you get though."
• "Really expensive! £11 for a glass of wine!"
• "Portion size was a little scant however, and the price was on the higher end."
• "Tiny portions of pasta on average £15-16."