Pleasuredrome Reviews Summary

Privacy and Surveillance

Pros:

Cons:

• "Upon entry you are not notified, nor does the establishment attempt to gain written or verbal consent in regards to the fact, they are filming you."
• "The WiFi router for the cameras is easily accessible by any patron in the locker room."
• "There is CCTV EVERYWHERE and I mean everywhere."
• "The cameras were in the corridors, the dark areas, changing rooms, etc."
• "It's actually a bit concerning how much they probably pick up."

Staff and Service

Pros:

• "The staff were also lovely."
• "Friendly and present staff."
• "The staff were very attentive."
• "The guy working the bar was really friendly and chatted during breaks."

Cons:

• "The staff come around with torches every 10 minutes or so, which really does kill any sort of mood that might exist."
• "I was accused of being drunk had to show my car keys and explain to the staff that I don’t drink and drive."
• "Terrible place with bad staff attitude, especially at the bar (Indian looking supervisor)."
• "Staff did ok however they seemed to be making it up as they went along and someone did manage to cut their foot."

Facilities and Amenities

Pros:

• "The refurb was much needed and a significant improvement."
• "They also have bidet/douche stations which is a fantastic idea and much appreciated."
• "Big venue with clear signage, generally well planned."
• "Clean, brand new facilities and sauna and steam rooms that actually work."

Cons:

• "Hygiene wise, the place didn't smell great in certain rooms."
• "There's just one cold shower and gets busy when people want to cool down."
• "The facilities were clean (though parts were closed for renovation and apparently have been for some time)."

Cost and Pricing

Pros:

Cons:

• "They pretend that it's for hygiene reasons, but really it's to further subsidise all the 30s and under they admit for £12."
• "Paying extra for a cabin at a sauna is akin to paying extra for a plate to eat your meal on at a restaurant!"
• "They charge 20 pounds to get in and then you must pay an additional 4 pounds for a small cabin."

Policy and Management

Pros:

Cons:

• "The Pleasuredrome have this crazy policy where if you book a room they want your locker key."
• "You have the option to pay for the private cubicles for a couple of hours but it’s not very practical."
• "This policy is totally absurd and totally defeats the reason most people go to a sauna."
• "There is no cubicle available where you can go with someone to have a bit of fun."

Atmosphere and Clientele

Pros:

• "It's a big venue and has attracted a great crowd since reopening."
• "The atmosphere was relaxed and respectful and there was a fair mix of guys."

Cons:

• "The place generally seems to attract a lot of older unfit guys."
• "The whole place is too harshly lit, and the obvious CCTV all over is discouraging."
• "The loungers by the Jacuzzi were a good thought out idea, however hard and not practical if you want to lay on your front."

Communication and Responsiveness

Pros:

Cons:

• "I sent an email asking about the details of what facilities are available as it's unclear due to lockdown restrictions - no one responded."

Cleanliness and Hygiene

Pros:

• "The place is kept very clean and tidy."

Cons:

• "In terms of hygiene, they are far behind."
• "Bins were overflowing and some of the private cabins were filthy."
• "Toilets regularly blocked and in a state."

Security and Safety

Pros:

Cons:

• "The locker keys are not secure, and there are no CCTV cameras in that particular area, so theft is a big concern."
• "While they have so much CCTV, they can’t even guarantee your belongings will be safe."