The Old Hammam and Spa Reviews Summary

Hygiene and Cleanliness

Pros:

• "The level of hygiene is unmatched."
• "It's great value and so clean."
• "The whole place is clean and welcoming."
• "Good and clean facility of small swimming pool, jacuzzi, sauna and steam room."
• "The premises are clean."
• "Very clean, facilities at the best level."
• "Great facilities and very clean."

Cons:

• "There was a camera down the corridor as well as 4 other cameras in the very small spa facility."

Customer Service and Staff

Pros:

• "The staff are extremely sweet."
• "Staff are friendly and welcoming."
• "Great customer service, very welcoming."
• "The staff at this spa were considerate and allowed me to reschedule."
• "All the staff are very very courteous and professional."

Cons:

• "The manager will harass you after leaving a very honest but negative review."
• "We went in today and were greeted by lifeless staff members."
• "Masseuse spend the first few minutes faffing around and being very loud on the phone outside the room."

Facilities and Amenities

Pros:

• "The pool is beautiful, jacuzzi so warm."
• "You have a sauna, a steam, an ice room, Jacuzzi and a pool."

Cons:

• "There is no need to have CCTV watching women shower and walk around."
• "The lockers are a bit small."
• "Towels and shower caps should be included."

Treatments and Spa Experience

Pros:

• "The ladies that do the exfoliation and massage are very talented and gentle."
• "Hammam treatment is good, come away feeling squeaky clean."
• "An amazing foam massage, my therapist Danielle was polite and firm just what I needed."
• "We love, love the traditional hammam treatment which was pure luxury."
• "I felt properly pampered after my treatments and massage."
• "Fantastic treat of a Hamman not in Turkey - really enjoyable, great massage as well."

Cons:

• "However rather than 20 min hammam, ours took only 10 minute as it looked like my scrubber was in a hurry to finish it quickly."
• "Indian head massage was extremely poor."

Value and Pricing

Pros:

• "If you are look for an inexpensive and relaxing activity this hammam and spa is the place!"
• "It's great value."
• "Great value for money."

Cons:

• "Paying that amount of money to be asked for an extra £1 or £2 doesn't make sense."

Privacy and Security

Pros:

• "Never too busy, which is important to me when using facilities, you don't feel crowded or rushed at any time."

Cons:

• "Essentially you will be filmed throughout your whole stay."

Atmosphere and Ambience

Pros:

• "An relaxing, tranquil experience for me, we would return and recommend."
• "Absolutely amazing! Me and my mum came here today for the spa and body scrub, it was so relaxing and just so serene and zen!"

Cons:

• "The lights in the hamam was very bright."
• "They had the lights turned up to the maximum so not very relaxing."

Accessibility and Convenience

Pros:

• "It's even near Edmonton Green Station."

Cons:

• "It's not the easiest to get to traffic-wise."

Overall Satisfaction

Pros:

• "Overall, a fabulous experience."
• "We were very pleased with our visit and would definitely recommend it."
• "The whole experience was good, would definitely recommend this spa."
• "Would recommend this place for anyone looking for a good pamper session."
• "Overall I had a great day and I would go back."
• "We were very pleased with our visit."

Cons:

• "Overall experience was spoilt by a few let downs."