Woodman Reviews Summary

Service

Pros:

• "From start to finish the service was excellent, a pleasant female member of staff found us a table at short notice, the food was cooked to a high standard."
• "Good service by polite staff."
• "Great customer service. I've been served by Matt that was patient (I had the kids making it difficult to give the order)."
• "Service was great the staff are really warm and welcoming."
• "The staff are great, really helpful and friendly."
• "Staff we very friendly and polite."
• "All the staff will go that extra mile to ensure your visit and food are to your satisfaction."

Cons:

• "Bar staff more interested in talking to friends and colleagues than serving customers."
• "Service very slow. It took 2 hours to get as far as requesting desserts and were then told we would have to wait 30 minutes for them as a large party had to be seen to first."
• "Poor service quality all the staff were to busy chatting to each other to care about the customers."
• "Terrible slow service."
• "Service is incredibly slow, a salad can take 40 minutes from order to reaching your table."
• "Service was slow at times due to shortage of kitchen staff."
• "Service also wasn't great, host desk is in the middle of the restaurant no information about this so stood by the front doors for 5 minutes."

Food Quality

Pros:

• "The food was cooked to a high standard."
• "The food was delicious."
• "The food is of a decent enough standard and value for money if you order off the deal menu."
• "Battered fish very tasty and not overdone or overcovered with batter."
• "The food is of excellent quality and the price is less than you would expect to pay for the quality and amount."
• "Food was excellent. Had the 5 mini dishes for £20.00 all came hot, in good time and were delicious."
• "The beef pie was tasty but could do with more pieces of beef and more peas."

Cons:

• "The sirloin steak I spent ages trying to cut chewing was horrendous."
• "But Sunday roasts are a bit bland and small portion sizes."
• "The steak and ale pie which when came was so congelled and the new chips so hard I left it."
• "Food awful."
• "The food was just horrible. We had Roast Beef dinner, dried up vegetables and Macaroni Cheese that I am sure was a packet mix cheese sauce."
• "The food let itself down. Chicken was overdone. Garlic bread was burnt."
• "The food was bland and tasteless. The meat portion small."

Atmosphere

Pros:

• "The place had a feel of open space but has a lot of character."
• "The atmosphere was great."
• "Really nice place to have a drink, lovely beer garden with a play area for the kids."
• "Warm and welcoming atmosphere and decor the staff are professional, friendly and courteous."
• "Nice pub/restaurant child friendly backs on golf course."
• "The place is modern and tidy with a great atmosphere, clean toilets, big outsider area overlooking a golf course and a children’s play area too."
• "Was a great relaxed atmosphere in lovely surroundings."

Cons:

• "What thoroughly ruined our evening was the table of 6 adjacent to ours of 5 men and 1 woman whose language was intolerable!"
• "It was so rowdy with the golfers that apparently go there on a regular basis."
• "What really disappoints is that absolutely no attempt was made by staff or management to request that these drunken people were not at the very least asked to moderate their language!!"
• "The noise was so loud we could not hear ourselves think and language was at times shocking."
• "The whole experience was appalling and the day, which was for a very special anniversary was ruined."