The Brown Cow Reviews Summary

Food Quality

Pros:

• "Food delicious 😋."
• "The food was good and well priced for the portion size."
• "The food from Chris the chef was delicious I had gf food and it was lovely."
• "The breakfasts were amazing, really great portion sizes and v tasty."
• "Food was lovely and didn't have to wait too long for it."
• "The food for the 'wedding breakfast' was fantastic as was the evening buffet."
• "The food was excellent, the staff were lovely and we will definitely return."

Cons:

• "We tried for three main meals and each was out of stock."
• "Asked for a medium to well done steak & was red almost through it very chewy too."
• "Chicken had blood in it still, steak asked for medium but was dry as Gandhi’s flip flops."
• "Terrible food... Eggs so overcooked and completely black underneath."
• "Ordered salmon which was black and burnt on the outside and raw in the inside."
• "The roast dinner was so dry that my colleague had to get a hot chocolate to melt the food stuck in his throat."
• "Food disappointing. Fish and chips. Fish flat batter not crispy. Mushy peas were like a lump of rock."

Service

Pros:

• "John the bartender has been absolutely amazing! Making us feel like we have been a regular for years!!"
• "Gemma & the staff were awesome, the pub was clean, tidy, friendly staff and the food was delicious."
• "The speed of service was great and the staff were friendly and welcoming with the waitress checking if we were happy with everything quite often."
• "Staff were very friendly & helpful despite being so busy."
• "Had a great Christmas day in this pub and just wanted to give a big thanks and massive shout out to Ian the manager."
• "We were greeted cheerfully by John behind the bar who remembered us as we'd been in the night before."
• "The service was excellent, both at the bar and the table."

Cons:

• "Staff don't listen to simple instructions."
• "Service poor."
• "Still waiting now for the bill 25 mins after asking for it."
• "Waited 20 mins for someone to take my order."
• "Waited over a hour for our meal and we wasn't the only ones in the pub who was waiting as well."
• "Service at the bar was okay. The round female member of staff was a bit rude. Slamming drinks around."
• "Service was poor - ordered chicken wings which were fatty and soggy."

Atmosphere

Pros:

• "It's a really nice place to be."
• "Really welcoming pub with loads of tables as it is a long rather than wide place."
• "Nice enough location and atmosphere."
• "Very cosy and warm."
• "Lovely polite waitress and very chilled atmosphere, lovely afternoon spent here."
• "Pleasant pub. Beers good. Nice atmosphere."
• "Friendly and relaxing place, good for groups as well."

Cons:

• "There is no area that allows dogs, except for the outside seating, which is uninspiring."
• "The seating areas have no ventilation or airconditioning and at times there are a lot of house flies."
• "Not the most welcoming of places."
• "Disappointed to find out that vaping is allowed inside the pub."
• "No atmosphere inside the pub (we sat outside)."
• "The pub has been 'done out' and lost all its original feel."
• "Only precautions against the virus were one door in and one door out."

Value

Pros:

• "The prices were very reasonable."
• "On sundays bottle of wine was £10 saving nearly £6.00."
• "It is a Ember Inns Pub with good Pub food at reasonable prices."
• "The beer is always reasonably priced for the other half and I enjoy a nice G&T."
• "Food was excellent value and Nok, our waitress was very efficient and cheerful."
• "Called in for lunch today... Food was amazing. We chose the lunchtime 2 course-Highly recommended."
• "My husband and I had a meal at the Brown Cow yesterday and we thought it was great... it was good value for money."