The George Reviews Summary

Accommodation

Pros:

• "Got a large room with plenty of space. Ensuite, included iron and ironing board, and hairdryer, plus kettle and drinks tray."
• "Beds at the George are super comfortable with nice rooms not too small."
• "We also stayed for two nights in the hotel and found the room clean and well presented."
• "Bedroom was comfortable, plenty of room, great four-poster bed."
• "Our room and ensuite were immaculately clean!"
• "The room I had was larger than most and very clean but also had most of its original features."
• "Bed comfortable and room clean."

Cons:

• "Landing and bedroom somewhat tired and dated."
• "Every movement, sound can be heard in the next room."
• "Faded best describes the place."
• "Can't say much about the rest of the hotel but room 25 is in severe need of maintenance."
• "The rooms are not great and the price of a single room for two nights (£280) is appalling when you consider a hotel in London could be cheaper."
• "The room was very hot during the night and had to open the window to get any sort of breeze."
• "Only let down was the condition of the bathroom."

Staff and Service

Pros:

• "From the very start the staff were welcoming, friendly and helpful, nothing was too much trouble!"
• "The staff at The George were splendid! They accommodated our last minute arrival with courtesy and consideration."
• "The service was second to none and I couldn't find fault with it."
• "Staff were great, friendly and polite."
• "The staff obviously love dogs and could not have made us more welcome."
• "Very helpful and friendly staff, well organised and coordinated both in the run up and on the day."
• "All the staff at the george are fabulous polite and nothing is too much trouble."

Cons:

• "Service is pretty good, but the wait staff seem moderately stressed or anxious."
• "Terrible stay totally unprofessional and lack of customer service skills and rude attitude."
• "But, the service has gradually deteriorated over the past couple of years, such that we rarely visit now."
• "Not one member of staff came near by to clear our table and take our order for desserts."
• "We were rudely informed that there was no table set up for us and had to wait."
• "Drink from bar was awful (as was my friends drink - which was different to mine), barman was clearly stressed and in the wrong job."
• "Food was ok but.....we waited over an hour for our starters then another 45 for our main meal."

Food and Drink

Pros:

• "The gingerbread latte was also delicious."
• "The food has a good presentation."
• "The salmon was delicious."
• "The breakfast was actually quite good (apart from spider cup) with the food hot & tasty, selection of pastries & fruit."
• "The food was excellent, the surroundings are nice."
• "Food is excellent, especially the Sunday roasts."
• "The food was absolutely fantastic and we didn't have to wait long for it."

Cons:

• "There is a tendency to over cook fried foods, almost like the fryer isn't being monitored."
• "The food is distinctively below or just average. no seasoning to any of it, really not much taste to the steak or the 3 meat roast."
• "Unfortunately the roast dinners weren't very hot."
• "Burgers not the greatest and value for money pretty poor."
• "Food was substandard. I Had fish and chips which consisted of watery frozen fish, oven chips that had been fried and dry microwaved peas."
• "Food - dreadful! Prawn cocktail practically inedible."
• "My chicken strips & Halloumi fries were near burnt."