Giggling Squid - Cheltenham Reviews Summary

Category: Thai restaurant

Address: 6-7 Montpellier St, Cheltenham, GL50 1SX, United Kingdom

Phone: +441242230085

Rating: 4.5
based on 137 reviews.

Food Quality and Taste

Pros:

  • "The tastes and flavours were exquisite."
  • "The menu itself was full of choice and each dish we had delicious."
  • "Food very good and authentic (beware it is hot and spicy)!"
  • "Everything you would expect from a Thai place. It's really good quality food, most of it has a little spice in it."
  • "Food was really tasty and the service was great."
  • "Delicious authentic and quality Thai food."
  • "The food was amazing, though it was a bit pricy, its worth it because of the authenticity of the Thai dishes."
  • "The food was delicious, our server was really helpful and attentive."

Cons:

  • "The food was much spicier than last time (despite ordering the same hotness level), the beansprout noodle side dish was slimy."
  • "Food came quickly, but wasn't upto standard of reviews we saw and we were quite disappointed."
  • "The food was swimming in oil and we came away hugely disappointed as the taste was just not as good."
  • "The food wasn't great, our mains were over-cooked."
  • "Food wasn't great, our mains were over-cooked. Staff weren't the friendliest either."
  • "Unfortunately, this time the food was swimming in oil and we came away hugely disappointed."
  • "The coconut rice was overcooked rice with a drizzle of coconut milk over the top of it."
  • "Firstly the meals were cold, then there was 2 small cubes of chicken in the Thai red & green curry."

Service and Staff

Pros:

  • "From the minute we booked our table it was clear this is a very well run establishment."
  • "The staff seem happy and organized, as well as being very helpful."
  • "Staff were lovely with good sense of humour."
  • "An extremely busy evening and service was slow. Servers were attentive and maintained communication concerning the delays throughout."
  • "The service was fabulous, really friendly and helpful staff."
  • "Staff were friendly,helpful and informative."
  • "Service was consistently friendly and speedy, loads of options to choose from."
  • "The food and staff are really amazing here."

Cons:

  • "The service was a tad overbearing, the servers quite loud."
  • "The service and food was top notch. Every plate was cleared. The atmosphere made for a great evening."
  • "We had starters and main courses and had been asked if we wanted desserts, which we did. From this point on we felt extremely rushed to leave the table."
  • "This is the second time we have walked away from this restaurant."
  • "Ok food, great drinks, outright awful service. Waitress was incredibly rude."
  • "We ordered 2 starters, the Golden Money Bags (came out cold) and the Betal Beef on sugar canes (under cooked and red)."
  • "Had an excellent takeaway meal. Packaging was top notch as well, made sure nothing spilled or got too messy."
  • "Arrived for lunch on a Thursday, plenty of free tables inside and out. The waitress told us they couldn't take any more orders and rudely turned us away."

Ambiance and Decor

Pros:

  • "The decor was beautiful, staff were lovely with good sense of humour."
  • "It’s a very pretty, nicely decorated restaurant."
  • "The atmosphere and decoration of the restaurant was quite cute."
  • "Delicious authentic and quality Thai food. Gorgeous interior and atmosphere."
  • "The restaurant was extremely clean and well presented. A pleasant setting for a meal."
  • "Super special place to go for a romantic meal. Food is out of this world especially the salmon in betel leaf starter and the squid."
  • "Great restaurant. Food was delicious. Money bags and salt and pepper squid for starters. Exceptional."
  • "The food is delicious!!! There is a wide selection of foods to try and it is difficult to choose because it all tastes great. Great service and always a lovely atmosphere."

Cons:

  • "One negative was the music was far too loud."
  • "Also service charge added which I dont like as like to tip what I think."
  • "I liked the set up & the atmosphere. Even at 7.30 on a wednesday it was full. I won't be going again for 2 reasons very specific to me."
  • "It's outstanding and reasonably priced. and service is excellent. Be sure to include the Thai pork dumplings and sesame ice-cream. Do yourself a favour and go."
  • "We went for my wife's birthday and had a late afternoon meal. The food was lovely, the staff professional and friendly."
  • "I don't think the distances between tables are appropriate... Very close."
  • "Always a tasty Thai here. Service felt a bit rushed but the food was good as ever."
  • "Absolutely delicious! Food was so flavoursome and fresh. Large menu with lots of vegetarian and vegan options."

Value for Money

Pros:

  • "The food was delicious but be warned, even dishes with no ‘chilli’ indicating that it should not be spicy, were still spicy so if you’re no good with spicy food be very careful what you order. Very reasonably priced and would definitely go back"
  • "Reasonably priced compared to other restaurants in Cheltenham."
  • "I would highly recommend this restaurant if you enjoy authentic Thai food."
  • "The food was wonderful, the service was great, and the staff were so kind and compassionate. They quickly found us a table after a long day of travel, even though the restaurant was very busy."
  • "Food was delicious and the service was fab. They're really attentive but leave you to enjoy yourselves and you don't feel rushed out the door."
  • "Very good Thai dishes. Tasty, hot and ample amounts. Fast service, reasonable prices and will definitely return."
  • "Excellent food and service. Made it special as it was my birthday which was very much appreciated."
  • "Valentines take away was absolutely fantastic food. Everything about the take away service was fantastic from the pick up, the containers the fancy bags it came in."

Cons:

  • "Very small portions (small kids’ size) such that we had to go home and make another meal to feel full- the veggie pad Thai."
  • "On a positive note, the food was very good, if a bit overpriced for what it was."
  • "Food top quality, such a relaxed atmosphere and attentive staff. Great to have family time together celebrating Mother's Day."
  • "The food was amazing, though it was a bit pricy, its worth it because of the authenticity of the Thai dishes."
  • "Much prefer authentic Thai restaurants but food good although portions small. Also service charge added which I dont like as like to tip what I think."
  • "The food wasn't great, our mains were over-cooked. Staff weren't the friendliest either, and more often than not just stood by our table....very off-putting."
  • "Its should be called THE LAUGHING QUID AS SOMEONE IS LAUGHING ALL THE WAY TO THE BANK ...At best this is a chinesse takeaway with those horrible frozen prawns you get ....over priced food .£7.75 for a glass of wine ....and im sat on a wooded chair from THE RANGE.... not good ...just to say i never write reviews good or bad ....so this tells you something."
  • "Very good Thai food with good wine and a nice quality/price rate. Nice atmosphere and the staff was very friendly with us. Even on a Monday it was quite packed."

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