Address: 3 Whalley Rd, Ramsbottom, Bury BL0 0DL, United Kingdom
Phone: +441706824477
Rating: 4.4
based on 211 reviews.
Service
Pros:
"Friendly staff nothing was too much"
"The staff were extremely welcoming and helpful on arrival"
"Every member of staff, whether front of house or passing through, was friendly, helpful and professional"
"greeted by lovely and attentive staff"
"staff are very good and well mannered"
"staff all friendly"
"Friendly and helpful staff too."
Cons:
"It took us a while to get someone's attention so we could order a second drink."
"After ordering 2 drinks was told not to sit at the tables as these were only for people eating however there was no other place to sit down."
"Although the service was a little slow they did the best they could to serve all of us."
"We sat for 20 minutes before someone came to take our drinks order. We sat for an hour and a half before our main courses even came."
"Service extremely slow."
"The only complaint I could have is that the noise level was a bit higher than I would like."
"The slowest service I think I’ve ever come across."
Food Quality
Pros:
"Breakfast and dinner was wonderful too."
"I was treated to lunch by family yesterday and have to say the meal was delicious."
"The restaurant has an amazingly refreshing menu, delivering high quality, flavoursome food at reasonable prices."
"The food was delicious,we ordered all of the tapas menu"
"The food was of exceptionally high quality. The starters were unique blending high quality products producing amazing flavours and textures."
"Always a delight to the taste buds."
"The food was absolutely amazing and it is such a shame."
Cons:
"Nice place but it's very much a chain affair with nice but over priced food."
"The food is incredibly over priced."
"OK food. Premium prices."
"Some excellent food served, but not value for money."
"For the price you pay, it just wasn't enough quantity or quality."
"The small fish and chips was all batter and no fish, the large fish was better in amount but average quality at best and just plain bland."
"The food was average, the onions rings and gherkin were super greasy and left an aftertaste in the mouth which was unpleasant."
Ambiance
Pros:
"views over Rammy from the restaurant are beautiful"
"great views of hills with historic Peel Tower in the distance"
"the ambiance amazing (love the tree branches with lights)"
"Love the new decor and layout in here. It's so much brighter now."
"Loved the view from Tawny Owl room over to Peel Tower"
"The garden area is fantastic with home grown fruit and veg, chickens and environmentally friendly with bird boxes and bug hotels."
"Fabulous view from our table in the conservatory."
Cons:
"I went for Christmas dinner, but there was no Christmas atmosphere."
"The shower drain was completely clogged and overflowed."
"Room was cold and lacking in atmosphere."
"Poor. Room was cold and lacking in atmosphere."
"Very disappointed tonight. We sat in the extension which has a lovely view of Holcombe hill, but unfortunately a view of the kitchen door where we sat and watched a bucket of fly riddled bones for an hour before it was removed."
"Since new management, staying here the drains come up when showing which is dangerous, there is mold round the bottom of the basins."
"dining room rather noisy- needs some absorbing soft furnishings"