Crown & Cushion Reviews Summary

Category: Pub Camberley

Address: Minley Rd, Blackwater, Camberley GU17 9UA, United Kingdom

Phone: +441252545253

Rating: 4.3
based on 117 reviews.

Atmosphere and Setting

Pros:

  • "Very medieval with loads of atmosphere."
  • "The biggest fireplace I've ever seen."
  • "Beautiful indoor and outdoors seating, friendly staff and great food."
  • "Great restaurant indoor and outdoor, even in winter, good food and very good service."
  • "Ambience, the outside space, and most of the staff were lovely."
  • "The business..the absolute business..this is without doubt the best food..service and atmosphere."
  • "Nice place, pleasant staff, good food."
  • "The beer garden is very nice and plenty off room."

Cons:

  • "The atmosphere was great. Will definitely be going back to this pub to try the Sunday Roast next & would recommend it to family & friends."
  • "Could do with having an actual beer garden/ garden, ambiance was diminished every time other pub goers went to leave and walked next to us to get to their car."
  • "The food was good and there was plenty on the plate. Service was good."
  • "Not a place to come if in a hurry, as for us 3 courses took about 2 + hours but what we got and ate was good, so no issues there."
  • "Ambience, the outside space, and most of the staff were lovely. However unfortunately we were seated at 12:30, ordered the food at 12:40, and got the starters at 13:40 and the mains at 13:50."
  • "The only good thing about this place was the location and atmosphere."
  • "Unfriendly! We arrived around 5.30 and the place was pretty much empty. We walked in with our dog, the girl at the door asked (without a smile!) if it was for food or drinks, we said drinks and she say “welcome” us with a gesture."
  • "Great restaurant indoor and outdoor, even in winter, good food and very good service."

Service Quality

Pros:

  • "Staff were friendly and helpful."
  • "The staff were super friendly and the food service was quick and efficient as there were 12 of us."
  • "What fabulously friendly service. James and Max were kind, ultra thoughtful and attentive."
  • "Great venue! If you get Nikki you are in for some genuine sensational service and hospitality."
  • "Friendly staff, decent food, great atmosphere."
  • "The staff were so friendly and engaging."
  • "The staff were really lovely and knowledgeable of the food on offer."
  • "We got taken here by family for the 1st time last Saturday and it was that amazing we booked for Sunday lunch the next day. Food was amazing, staff were amazing."

Cons:

  • "Poor service with nobody greeting at the door, had to wait 15 mins for our table to be ready with no hint of an apology for the delay."
  • "Service took a bit too long then 3 different people asking if we were ready to order, when we already ordered."
  • "Only some of our drinks arrived. We had to ask to place our orders as no-one came to take them."
  • "Unhappy with: very poor food served (mashed potatoes is a powder, no testy at all); waiters do not listen what customers asking."
  • "We were served by multiple different waitresses and one in particular was particularly poor and lacked training."
  • "Unfriendly! We arrived around 5.30 and the place was pretty much empty. We walked in with our dog, the girl at the door asked (without a smile!) if it was for food or drinks, we said drinks and she say “welcome” us with a gesture."
  • "They unfortunately were not braised at all and sauce just poured on before they were brought out so no confusion there .. your own staff confirmed this to be true .. I know good ribs and these were certainly not that"
  • "The only good thing about this place was the location and atmosphere."

Food Quality and Options

Pros:

  • "Hog roast was amazing."
  • "The food was amazing, staff were amazing. This is now our go to restaurant!"
  • "Great food and service. The portion sizes post covid are a little smaller but to be fair they are now manageable."
  • "The food here is delicious and we found that the serving size was exactly right."
  • "Food was amazing, I recommend the chicken skewers for starters and the tiramisu cheesecake or the sundae with chocolate cookie for dessert."
  • "The food here was amazing. Everything was so tasty and well presented. The portion size was also good."
  • "Had a lovely meal here on 29th November 2022, food was excellent; good size portion not expensive."
  • "What fabulously friendly service. James and Max were kind, ultra thoughtful and attentive. The menu is full of crowd pleasers with lots of carnivore or vegan options."

Cons:

  • "We were served by multiple different waitresses and one in particular was particularly poor and lacked training - when we asked about the lack of veg she said "I wouldn't know I only started yesterday" in a very abrupt tone."
  • "When my £16 dish arrived it looked like a kids size meal and was very bland and dry."
  • "The food sounds good on paper but the reality is very disappointing and overpriced."
  • "Not from the area but met family here last year and had one of the best Sunday roasts out I'd ever had! This time round however it was a totally different story."
  • "The only good thing about this place was the location and atmosphere."
  • "Sadly service was functional .. not warm and welcoming. Food average .. liver not prepared and sinew left on, coleslaw .. teaspoon portion and bland, small portion sizes for the price …"
  • "I do not like giving bad reviews but honestly they were the worst ribs I’ve ever had just cooked on there own and bbq sauce poured on before they came out and completely lacked flavour ( staff confirmed this ) when I complained about them not being bbq ribs and my partners sea bass meal was bland… overall not impressed and will not return which is a shame went there a few years ago and food was amazing…."
  • "We got the veggie Wellington, it was half cooked as you can see in the photo. It clearly hadn't been cooked enough to crisp. It had a horrible chemical taste and was not edible."

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