Tindale Crossing Brewers Fayre Reviews Summary

Category: Family restaurant

Address: W Auckland Rd, Bishop Auckland, DL14 9AP, United Kingdom

Phone: +441388451969

Rating: 4.0
based on 185 reviews.

Play Area

Pros:

  • "Play area is great for kids. Seasonal events are also fantastic."
  • "The play area is excellent for children."
  • "Kids always enjoy the play area and it is pretty clean."
  • "The place was clean, the park was decent enough to entertain the kids and the drinks were cheap."
  • "The kids love the fact there is an inside and outside playground."
  • "A little play park joined to the pub also a play centre in pub (extra charge). Great location next to a retail park."
  • "There is a play park outside. Also right next door there is a Premier Inn."

Cons:

  • "Worst food by a country mile only come because my kids like a play area."
  • "Kids lost playtime that we had paid for due to eating meals."
  • "Kids play area was not monitored properly meaning pre teens bullied the toddlers out of the toddler area in front of staff."
  • "We were disappointed that we were told we were not allowed into the soft play to supervise our 18mth child, so we left earlier than expected."
  • "Last time I was there on a Saturday it was really busy and the big children were playing in the toddler area and kept knocking them over."
  • "The children's play area has CCTV which can be observed from the restaurant area... I think it's a bit creepy."
  • "If it wasn't for the play area I'd never use this place."

Food Quality

Pros:

  • "Overall the food was really good."
  • "The customer service is excellent and the choice of food is very good."
  • "Really lovely hot food."
  • "Mash and Carrot Swede Mash was well seasoned lovely. Spot on Faultless."
  • "Good food for the kids."
  • "Best place for breakfast. Has a set price and you can have as much as you like."
  • "The food was amazing every night, couldn’t fault it!"

Cons:

  • "Everything is prepared and nuked in a microwave poor quality for maximum profit."
  • "The portion was tiny for £10.49. A complete rip off."
  • "Food was expensive and so so disappointing."
  • "The mac cheese burger was of a snack van quality had the smallest amount of 'mac'."
  • "Really poor with overcooked burger cold chips and a chicken tikka SOUP that runny."
  • "The chicken was dry the bbq sauce was just plonked on the top."
  • "Food was cheap as there was two for 8.99 but it wasn’t the best."

Staff and Service

Pros:

  • "Staff were great fitting us in."
  • "Staff were really helpful and friendly."
  • "Slight mix up with the order. Soon sorted by attentive and pleasant young lady."
  • "Always nice reception and good service from staff."
  • "Polite and friendly staff."
  • "Staff were all lovely and couldn't do enough for us."
  • "Staff are all lovely, accommodating, and friendly."

Cons:

  • "When made a comment to the staff they weren't bothered and the excuse was they had a large party in."
  • "Wouldn’t correct an oversight on son’s birthday where we paid double price."
  • "The staff don't even know what they're doing."
  • "Poor service, had to ask them to clear a table so we could sit down."
  • "The staff spent half their time on the phone and had the personality and customer service of a war prisoner."
  • "Staff are not friendly, helpful or polite."
  • "A staff member shouted across 'just go and get a seat' she was very rude and abrupt."

Value for Money

Pros:

  • "The deals are worth the money you pay."
  • "The meal deal they offered was great value for money."
  • "All for under eleven pounds and another pound gets you a bigger plate."
  • "The two for one offers are really good value."
  • "Enjoyed our Carvery and it was reasonably priced, carvery was also served by a lovely man."
  • "Mon -Fri 12-6pm 2 meals for under £9, starters and desserts £2."
  • "Two main meals for £8.99, starters and desserts £1.99."

Cons:

  • "I used to really like Brewers Fayre but the food is expensive for what you actually get."
  • "Would rather pay more and get something better quality."
  • "The food is very nice although it can be quite pricey for certain items."
  • "For the price you pay I would expect fresh prepared food."
  • "For £40 spent on 3 meals and a drink feel a bit ripped off!"
  • "Food lovely Well worth the money."
  • "Unfortunately, the food was uneatable."

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