Aesthetique Dental Care and Implant Clinic - Leeds Reviews Summary

Customer Service

Pros:

• "Thank you to Debbie for being so welcoming upon arrival of every appointment, you have a smile that lights up the room."
• "The staff are amazing and so lovely."
• "Fantastic staff that make you feel welcome on every visit."
• "Debbie and the team of nurses admin, front desk made me feel very welcome always."
• "The staff are professional and friendly, and make you feel welcome every time."
• "The team are all so friendly and accommodating… The girl who works with him is so lovely and also very knowledgeable!"
• "All the staff and dentist assistants are really kind, helpful and professional."

Cons:

• "I phoned regarding wanting veneers, and the receptionist was only interested in taking payment, and not what happened with my teeth, and the circumstances that have occurred."
• "One area that could be improved is the surgery times. As a full time office worker, early morning or evening appointments would be helpful."

Dental Care Quality

Pros:

• "Having nice straight teeth has given me the confidence to smile and laugh and not be self-conscious, I've waited 20 years for that feeling."
• "I am so happy with my new tooth and it looks aesthetically great."
• "I never thought one of my rotated teeth could ever be straightened but Dr Hamid did it."
• "I am over the moon with my implant, it matches my other teeth perfectly and looks so natural."
• "Teeth are straight, white and exactly the outcome I was looking for."
• "I am delighted with my latest acquisition of dental implants (they look amazing)."
• "I have just got my six month smiles braces off and my teeth have never looked better!"

Cons:

• "Paid 3,000 GBP for a 6 month smile, I then had to relocate due to work and went to a Dentist here in Dubai who took over the treatment. They had to completely re-do both bottom and top of my braces."
• "I am now thousands of pounds out of pocket due to their negligence."
• "Afterwards, I experienced pain and 3 teeth she filled now needed root canals and crowns on as she had damaged the nerves."
• "AVOID - I went to have silver fillings replaced with white fillings, and they told me this couldn't be done as my fillings were too large."

Professionalism and Expertise

Pros:

• "Dr Hamid was informative and set my expectations throughout my appointments, he made me feel at ease and cared for."
• "Dr Hamid is really professional and knowledgeable, his work is outstanding."
• "Alex is an amazing dentist! He is so friendly and went through lots of options and made me feel at ease!"
• "Dr Hamid is clearly skilled and the technology was very advanced."
• "Dr Hamid and dental nurse Dana are such a good team, they work smoothly together which I think creates a feeling of trust in the patient."
• "Dr Hamid’s work is very impressive, he put me at ease and performed the procedure without any pain at all."
• "Dr Hamid is a master at his craft, he has worked a miracle on my teeth."

Cons:

• "Would recommend going to an orthodontist if you want your teeth realigning properly."

Facility and Location

Pros:

• "I went to the new place in Wharf Street for my final check, it's lovely, cozy and much bigger."
• "The location is great for anyone who works or lives in Leeds city centre."
• "The practice is now spacious, compared to its former shell; which is a huge benefit."
• "The practice is so friendly and welcoming. Located on a quiet street in the centre of Leeds, it is the perfect dental practice."

Cons:

• "I'm now under another Dentist having to pay thousands to get all the poor work they did corrected, and have had months of pain."

Appointment Flexibility

Pros:

• "They were flexible in arranging appointments around my busy schedule."
• "Dr Hamid and his team were very accommodating around my busy work schedule."
• "I have a demanding work schedule and the team have always been flexible, I have never struggled to get an appointment on days and times that suit me."

Cons:

• "One area that could be improved is the surgery times. As a full time office worker, early morning or evening appointments would be helpful."