Address: Mainsgill Farm, Richmond, DL11 7PN, United Kingdom
Phone: +441325718860
Rating: 4.5
based on 653 reviews.
Price
Pros:
"Very reasonable prices for the very high quality."
"The prices are great."
"Fantastic selection of products, great tasting too, reasonable prices also."
"Prices were average for a nice quality farm shop and cafe. (I'd say, mid to high prices, great for a treat)"
"It is really good value, too."
"Good cafe with good food. You get a lot for your money."
"The prices are good and the shop is clean and well organised."
Cons:
"Quite pricey but good local meat, animals to see and a nice range of things."
"Cold drinks are pricey use your brains look down to find alternatives you can get cheaper."
"Pretty Poor and very expensive for a stop during our journey."
"The food in the cafe is a little pricey, however well worth the price as they don't slack on portion size or quality."
"Overpriced small portions in the cafe and staff were not very courteous."
"The food is good, but be prepared to take a second mortgage out to pay for it."
"Ridiculously overpriced coffee, 3.50 for a flat white from a Nespresso machine."
Staff and Service
Pros:
"It was very busy but the Staff and the system are very efficient so we didn’t have to wait very long at all for a table."
"Staff cheerful and always busy."
"Outstanding customer service today by the polite & very helpful staff."
"Staff very friendly, approachable and attentive."
"Staff were all lovely too."
"Very accommodating staff in the cafe and delicious coffee."
"The staff are incredibly friendly and knowledgeable, and will be happy to answer any questions you have about the animals or the food on offer."
Cons:
"But downstairs the man on meat counter was rude to customers stating you pay down their large sign saying so to a customer!"
"The gentleman on the pastry counter was very rude - he put the food on the counter, made no eye contact and walked away."
"3 out of our group of 4 were spoken to very rudely by a lady who was serving on the deli counter."
"When ordering, I was told off because my husband had sat at a table before she had allocated me a table."
"Some staff were really lovely and helpful, the cafe waitresses were quite abrupt, which was a shame."
"Very disappointing to me as I was looking to buy local meat fresh cut by a butcher with some knowledge of meat - rib-eye resulted in a blank expression!!!"
"By the time the food arrived our coffees were cold, the eggs Benedict were simply poached and drizzled with what looked like a READY HOLLAINDESE Sauce from a tube, we were utterly disappointed and annoyed."
Facilities and Environment
Pros:
"A great place to visit on the A66 not far from Scotch Corner."
"The best place for families who can also see lambs, cattle and camels."
"Ample parking, including disabled parking."
"Accessible by wheelchair users/ mobility scooters."
"The farm shop extends forever on not just one floor, but two."
"A huge area to walk your dog around the back and a separate great dog friendly area for you to eat and relax."
"Plenty of parking, even though seems very busy whichever day of the week you call in."
Cons:
"Cafe was very busy big queues."
"Car park could be surfaced better but is a decent size."
"The 'conservatory' is dirty, badly finished and shabby."
"It was a good stop off point a few years ago, nowadays it has become over subscribed, over commercialised and overlarge with long queues for the cafe."
"Access out is a little tricky when your turning right, patience is required."
"Good parking but rough ground cover for wheelchair users."
"The tea room looked beautiful but was way too busy for me to get into."
Food Quality
Pros:
"Fantastic selection of food available and a nice cafe too."
"The massive bonus is their Australian crunch! Beautiful!"
"The savoury deli section is a sight to behold and the food is excellent."
"The pork pie with Stilton is delicious!"
"Great food with excellent cakes at great prices, always look out for the specials."
"The restaurant is fantastic, great food, served quickly by friendly staff."
"The sausage rolls are incredible!"
Cons:
"Pretty Poor and very expensive for a stop during our journey."
"1 x milk shake at £3.50 it came in a small glass and was just a powder shake, I was told I needed to upgrade it we wanted actual ice cream."
"Nearly £10 for two slices of bacon, a fried egg, chipolata sausage, a slice of toast and some cold mushrooms."
"Lunch over priced and dismal. Sandwich platter used cheapest thinnest white bread."
"Among other things, bought Pies, Bread, Quiche & Sandwiches all of which were sadly only average."
"Was looking forward to having a roast dinner but none on offer had lasagne and it was disappointing tasted more like moussaka it was very sweet and sickly."
"The food is extremely expensive considering its awfull quality. Cheap sandwiches sold for £10 with stale bread and a small wilted salted with no dressing."
Animal Attractions
Pros:
"The best place for families who can also see lambs, cattle and camels."
"My 6yr old was very impressed by the camels."
"They have various animals like wild goats, double humped camels, ostriches, emu, tortoises, sheep, llamas, pigs, etc."
"There are chickens, camels, goats and llamas with information signs, it’s great for children."
"Kids loved the animals, especially the camels and emus."
"Outside the family will love seeing the camels, emu and other farm animals."
"Great place to stop with the kids to see the farm animals and have a break from the driving."