Tower Mangal Turkish Restaurants Reviews Summary

Food Quality

Pros:

• "Absolutely delicious food, and recommended by Turkish friends."
• "The grilled meats were flavourful and tender."
• "Never tasted lamb doner and chicken shish so good."
• "Both lamb and chicken were crazy and left us wanting to come back again and again."
• "The chef and people around are also Turkish."
• "Lamb kebab is seasoned very well and made absolutely to satisfy taste buds."
• "Everything was flavourful, fresh and the portions were huge."
• "Juiciest lamb doner I taste in my life, lovely and kind staff."
• "The food is flavourful and really captures the taste of Turkey."

Cons:

• "The cold mezze were not fresh however and for the price point I was disappointed."
• "Food was alright (nothing on the Green Lanes and certainly more expensive)."
• "The salad was not fresh, looks like it was sitting in the fridge already packaged for a week."
• "The food was mediocre just your standard Turkish."
• "We ordered chicken wrap for taking away and everything was disgusting."
• "Food was terrible service was rushed which ended up with wrong orders being given to us."
• "The food was just average. There are much better Turkish restaurants out there."

Service Quality

Pros:

• "Service was great, and had a close family feel."
• "Staff were very friendly and tentative."
• "The waiters were all very nice and I had a good chat with one of them at the end."
• "The service deserves a separate praise."
• "Great hospitality, excellent service, amazing selection of Turkish cuisine."
• "Had an amazing dinner here tonight with my husband."
• "The customer service is better than an Michelin star restaurant."
• "The atmosphere in this restaurant was great. The wait staff were so friendly and accommodating."

Cons:

• "There was one guy who was very rude though. We asked for a takeaway container and he was just giving attitude for no reason."
• "The waiter made it feel like they wanted us out the door as soon as possible!"
• "The service was really great. We wasn’t sure if it would be enough food and the waiter was really helpful with his advice."
• "Terrible experience with Tower Mangal. I ordered a £34.00 order through deliveroo. First the order came incorrect."
• "Service was absolutely awful! Besides the manager there was probably only 1 other member of staff that was decent."

Ambiance and Atmosphere

Pros:

• "Had a good atmosphere. Really enjoyed it!"
• "Atmosphere of the restaurant was vibrant and lively with pleasant staff."
• "Nice and relaxing to be in and the seating arrangement allowed us all to sit comfortably."
• "Very clean and well designed atmosphere."
• "The warm ambience of the restaurant contrast the cold weather outside which was absolutely lovely!"

Cons:

• "It’s not a bad Turkish but I won’t be back after such a strange service."
• "They have no safety measures in place to stop the virus spreading."
• "My only complaint is it was uncomfortably hot in the restaurant."
• "The restaurant was completely packed when we went, no attempt at distancing."