Maedah Grill Reviews Summary

Service

Pros:

• "Staff are very attentive and food is pretty good."
• "The majority of waiters were very polite and professional and nothing was too much trouble for them."
• "The staff were very friendly and helpful."
• "The staffs are very friendly and attentive."
• "Service was reasonably fast."
• "Service was very fast and the staff was very friendly."
• "The customer service in general was good, the waiters were alert despite it being quite busy."

Cons:

• "Adding to my disappointment was the poor customer service."
• "Service was awful."
• "Service was very poor."
• "Service was terrible, our food was repeatedly directed at the wrong table."
• "Management has changed service is poor and rude."
• "The waiters don't have a friendly attitude."
• "Very unprofessional unacceptable."

Food Quality

Pros:

• "The food was great quality, pretty much matching anything I’ve had at high-end Turkish restaurants, for a better price."
• "Great value for money. Reasonably priced menu with lovely food."
• "Excellent value for money."
• "The food was absolutely, utterly outstanding with amazing quality, choice and taste."
• "Really wonderful food, HMC Too. Friendly staff, good helpings, & really tasty food."
• "The chicken platter is really worth the price."
• "The food was wonderful and the service provided was 10/10."

Cons:

• "Ordered a lentil soup as I'm a vegetarian, and inside the soup was a piece of meat."
• "The meat mentioned was rough and rubbery so not too great and the rice served was not fresh."
• "Hummus was watery and bland. Like wall paper paste."
• "The food was not worthy of one star!"
• "The quality of food was terrible."
• "The food was not cooked properly I saw blood."
• "The lamb was bland and chewy."

Atmosphere & Decor

Pros:

• "They allowed us to come in early and set up our dessert table!"
• "The decor was beautiful and the waiters were so attentive."
• "The interior is nice and clean and staff are polite."
• "The place has the best falafel in the world for a low price!"
• "The decor is great and it felt really cosy."
• "Large, beautiful and clean establishment with nice Turkish decor."
• "The venue is clean and well presented."

Cons:

• "It was freezing."
• "The decor was horrid. Myself and another customer asked the waiter if there was a wedding taking place, as it looked as though a cheesy wedding was about to happen."
• "Unfortunately it’s turned into some sort of shady wedding venue with TVs screens playing the World Cup."
• "Interior is a bit classic and dated."
• "Decor: dated, had old school wedding seat covers with tacky red ribbons on them."
• "When you go inside you can smell the food being prepared but it's very smoky and ruins the ambience completely."
• "The sitting area was cold."

Value for Money

Pros:

• "The food was great quality, pretty much matching anything I’ve had at high-end Turkish restaurants, for a better price."
• "Great value for money. Reasonably priced menu with lovely food."
• "Excellent value for money."
• "The chicken platter is really worth the price."
• "Generous quantity, very clean place, and for a reasonable price."
• "The price is reasonable."
• "Overall a great place to eat and also value for money."

Cons:

• "Overall it was a £82.00 of total money waste!!"
• "Never ever going to eat there again."
• "The mix grill we paid £51 was just a plate of grease and no flavour."
• "The whole evening was ruined by the quality of the food."
• "It's slightly on the expensive side compared to other Turkish restaurants."
• "For the portion size and quality of the food, the overall price was way too high."
• "The meal is definitely not worth the price."