Kilis Kitchen Reviews Summary

Service

Pros:

• "Staff are very friendly and service is excellent."
• "Service was quick and efficient."
• "The staff are so tentative and friendly (they make us feel super special and like friends)."
• "Service is on point."
• "Service was swift, courteous and friendly."
• "The staff - efficient, friendly and helpful."
• "The service attentive without being intrusive."

Cons:

• "Went with two friends found hair in their homemade crumble, Then my friend was eating hers and she found a matted bit of hair mixed in hers. Sorry won't be going back."
• "Took 15min to get served, nearly 45min for starters to come and the best part of an hour for the main."
• "Visited this place today and was disgusted in the service we received."
• "Waited close to an hour for my main while my friend already finished his. Disappointing service, impossible to get any service."
• "Service friendly but inefficient."
• "The service was very slow to start with took about an hour just to bring starters we had kids with us and they didn't even bring the kids food out."
• "Food was poor. We arrived at 8.30pm on a sunday ordered around 9.30pm got our food at 11pm terrible wait time."

Food Quality

Pros:

• "The homemade sweet chili sauce is incredible (spicy though!) and the veggie moussaka is a favorite."
• "Best Turkish breakfast in London!! It's an open buffet and you can eat as much as you want. Pricing is quite fair."
• "Absolutely delicious Mezze's, be careful when ordering sharing platters as they can fill up the table, (and your belly!). The Mains are hearty and delicious."
• "Nice decoration, very friendly staff and most importantly great food!!"
• "The food is always cooked to perfection."
• "The chicken shish I had was very tender accompanied with rice and salad."
• "The food was exquisitely cooked and flavoured."

Cons:

• "We paid over 30 quid for this brunch which was nowhere near worth it."
• "Had whitebait for a starter which had off oil taste to it."
• "The service was amazing but the food was a disappointment. I’ve never had dry turkish kebab like that before."
• "The kisir was 0/10 made me feel sick."
• "Food isn't that amazing, very salty I believe the chef doesn't taste the food."
• "I ordered chicken wings for the main and I received very tough cold wings! It wasn't fresh and seemed to be cooked two days ago."
• "The Hummus was filled with oil it was inedible, we literally left it out, I never had this low quality Hummus before."

Ambience

Pros:

• "A nice homestyle Turkish restaurant that is intricately decorated."
• "Turkish cuisine lovers are welcomed! You will find unique featured design with art pieces and atmospheric lamps."
• "The staff is kind and caring ambience is lovely."
• "Atmosphere was good, nice music and most important acoustics are good so the place is not loud so you can actually converse."
• "Great buzzing atmosphere."
• "Lovely music played in the background which got louder into the evening which I enjoyed."
• "The food was delicious 😋 and the service was great 🥰."

Cons:

• "The manager lady who was in charge was very rude and unprofessional."
• "Place can be crowded and do not suite for large companies."
• "Seats were hard, no cushion and the tables were small."
• "The restaurant itself was a little on the cool side."
• "It's pretty cramped."
• "I absolutely hated the 80s pop rock playing loudly in the background in a Turkish restaurant? It killed the ambiance."
• "The place is okay but decoration is not very good."

Value

Pros:

• "My partner and I had the healthy dinner for 16£ and an entre. It was so much food we were both struggling to finish. Yet really good value for money!!"
• "Love the decor."
• "All very good including the price."
• "Excellent value with 2 courses £8.95."
• "Food was perfect, well prepared and presented, plenty of it and at a very reasonable price."
• "Great prices, great food, great atmosphere & great hospitality."
• "Pricing - EXTREMELY REASONABLE."