MODE Bridal - Shop Wedding Dresses in Hove Reviews Summary

Customer Service

Pros:

• "Jana at mode bridal was so welcoming and helpful."
• "Margaret was amazing, extremely patient and made me feel so comfortable and confident."
• "Jana was so warm and welcoming from the moment we arrived and made us feel very relaxed and at ease."
• "Absolutely loved it from the moment I stepped in the door! A very personal service by the delightful and very knowledgeable Jana."
• "Jana was really calm and so excited for me and explained everything including the new COVID rules."
• "Jana made me feel relaxed and carefully selected other dresses to try based on my feedback."
• "She made us all feel so comfortable and I got a personal approach to all my needs."

Cons:

• "With my wedding the next week I had to find a local tailor who could do the alterations in time which was incredibly stressful."
• "I needed alterations to the dress... the neckline was visibly crooked and the cups were still visible."
• "Margaret (seamstress) was really lovely during my alterations appointments, but when I went back and picked up my wedding dress the neckline was visibly crooked."
• "I had to find a local tailor who could do the alterations in time which was incredibly stressful and meant another £200 in alterations fees."

Dress Selection

Pros:

• "The dresses on show are exquisite and there are so many different styles to choose from."
• "There's a truly exquisite variety of gowns on show."
• "I spent time trying on so many beautiful dresses and with Jana's wonderful help, eventually found the perfect dress."
• "There was a fantastic range of styles and also prices."
• "Mode Bridal Boutique is beautiful and charming with a huge variety of styles, all of which are stunning."
• "Mode Brial has a collection of breathtaking dresses that are so exquisite and gorgeous!"
• "The atmosphere in the shop as well as the collection of wedding dresses is beautiful and very unique."

Cons:

• "The dress I chose was a sample dress, and when I went back to purchase the dress weeks later the price has increased."

Overall Experience

Pros:

• "At Mode you are looked after from the minute you step in the door."
• "I would highly recommend Mode Bridal and cannot wait to go back for my fitting."
• "I cannot recommend Mode Bridal enough!"
• "Strongly recommend to anyone to go to MODE Bridal - you won't regret it!!"
• "A fantastic experience!"
• "I had a wonderful experience trying on wedding dresses in this beautiful boutique."
• "I would highly recommend Mode Bridal, I think the selection, professionalism and lovely personal touches make them stand out."

Cons:

• "Although I did not find the wedding dress for me, there was a fantastic range of styles and also prices."