Bloomsbury Lanes Reviews Summary

Service & Staff

Pros:

• "Amazing customer service! Stanley and Romeo made sure we were taken care of bowling during a technical error."
• "The staff (Carla, Natalie, Pamela and others) were fantastic and made sure we had a brilliant time."
• "Staff are lovely and very friendly - there's a bar too and a small menu for some food options."
• "We visited with two children in wheelchairs and found Bloomsbury Lanes to fully accessible to us, mainly thanks to the supportive, friendly and dedicated staff."
• "The staff were responsive and on the night very helpful."
• "The staff was great and made sure myself and the few others that had attended had a great night."
• "The lovely lady who served us was so friendly and gave us recommendations as we were spoiled for choice."

Cons:

• "Bar service can be very slow."
• "Paid for tickets to their NFL 'afterparty'... The bar was so understaffed it took over 25 minutes to get served."
• "Our lane broke and the staff told us it was our fault, we wouldn’t get a refund and the staff tried to aggravate us into a fight."
• "Each time something went wrong the staff were less than eager to help."
• "When I got home I realised I had left my ID behind the desk... When trying to contact them about how to get my ID back they were not helpful."
• "A member of staff came in and we started to ask her about the play list but she shouted at us to get out."
• "The girl at the signing on part was the most unhelpful person ever came across."

Facilities & Environment

Pros:

• "environment is what it needs to be: fun, relaxed, spacious, not too crowded."
• "Amazing! Really nice vibes and with ‘the fork’ app you can have -50% on the food!"
• "The music was just right, not too loud to hinder conversation, but enough to keep the energy up."
• "Great venue if you want to go somewhere different and chilled!"
• "It felt like a really welcoming and atmospheric place."
• "This is really an underground Karoke, Bowling, Video game and Giant Pizza joint for the family."
• "Love the cozy atmosphere of this place but can't speak to it on a non-event night."

Cons:

• "Instead of a chill bar it felt more like a club, with music so loud we couldn’t hear each other."
• "The whole place is looking very tired now."
• "The venue was completely dirty and drinks all over the floor, even by the lanes."
• "The lanes themselves are a little scruffy but have great atmosphere."
• "The place was also quite dirty, not a great atmosphere and was really empty."
• "The place is a bit dated, decor could do with an uplift."
• "The entire place smelt of vomit, the touch screen song system was old and we wasted so much time trying to get it to work."

Food & Drinks

Pros:

• "We also enjoyed pizza and deep fried Mac n Cheese sticks (yes, they are totally worth it) from Ray's Diner afterwards."
• "However they make a decent gin & tonics, the pizza is amazing."
• "The large pizza is LARGE but delicious!"
• "The food served was great and there was plenty of variety."
• "Food afterwards in the diner part was very tasty and good value, our server Kris was great and nothing was too much trouble for him."
• "Had plenty of beers and tasty pizza."
• "The food, extremely impressed with it."

Cons:

• "the price of drinks are extortionate. Way overpriced."
• "The bar only does one type of wine by the glass which was disappointing."
• "Glasses had lipstick stains on, not washed properly."
• "Pizza was worse than a frozen supermarket pizza, barely any toppings, greasy, rubbish dough."
• "Food was drenched in salt."
• "Food and drinks are a little pricey (but I suppose normal for central London) and mostly American dinner style food, so not the healthiest."
• "The pizza was subpar, it was missing that something 🤔 unique flavour, and that's me having the margarita."

Entertainment & Activities

Pros:

• "Bowling was a blast and although there was a delay in getting our game to work, it was quickly resolved and the night went on smoothly."
• "Great karaoke set lists, and the bowling is great too!"
• "The karaoke system was simple to work and had our favourite songs including loads of new songs."
• "Very good place to have a karaoke night with your friends."
• "It's unique and interesting."
• "We did have fun in the karaoke rooms."
• "Haven’t had this much fun in years."

Cons:

• "We had a broken lane in the 'kingpin' area, constantly posting zeros for the first 15mins of the timeslot, lane technician was called multiple times, finally arrived and was unbelievably rude and unpleasant."
• "Booked Karaoke for 25 people. We were taken downstairs to a horrible soulless room that absolutely stank of rotted feet / fart."
• "The booth then was awful, the mics were intermittent and kept breaking."
• "Updating my review, the karaoke room we were in was horrible this time, door didn't work, terrible bright light."
• "The room would be much better if there was waiter service delivering drinks to the room."
• "Karaoke is an iPad connected to a PA speaker and some microphones. so in mono not stereo."
• "Karaoke Completely Out-Dated and Overrated Pizza."