Hollywood Bowl Finchley Reviews Summary

Facilities and Entertainment

Pros:

• "Hollywood Bowl! Just off North Circular A406, N12, this hidden gem has a multitude of leisure, social and franchised restaurants topped off with a multi screen cinema complex."
• "Very good place to spend the evening, there are like 20 bowling lanes, there’s a bar and toys for kids to play with music ok the background."
• "Inside - they also have a good selection of arcades, games, as well as pool tables and a bar."
• "Great place to take the kids but at the arcade they win tickets to buy things."
• "The arcade area is very good as well, as there is soooo much choice."
• "So much to do, great location. Arcade is a lot of fun and has good variety."
• "This place is fun. Bowling, arcade, cafe. Leisure with time spent in activities with something nice for the whole family."

Cons:

• "The Arcade area was packed and crowded. The change machine right in the middle and blocking the pathway."
• "The prizes are very cheap and small and generally disappointing for the amount of money spent trying to win them."
• "The arcade has mostly faulty games."
• "Arcade is run down, squashed together and so unbelievably hot and humid in there its unbearable."
• "The bowling isn't real bowling anymore, it's like arcade skittles where the pins have strings attached meaning they don't fall right."
• "The bowling lanes are heavily tilted to the left so good luck playing."
• "The bowling system has all been updated and is nice and easy to use."

Staff and Customer Service

Pros:

• "Staff worked really well under pressure. 1 staff member (Tommy) was really helpful."
• "The reception was quick and helpful."
• "Staff that we had interacted with were friendly."
• "At least the bar staff were better, smiled and polite."
• "The staff were so accommodating and made my son’s visit amazing."
• "Great customer service."
• "Staff were very friendly and helpful."

Cons:

• "I found the place to be dirty and unpleasant, with a noticeable odor."
• "Staff don't seem motivated or empowered, which is a shame."
• "Honestly so disappointed, have been coming here for years and have never experienced something like this until today."
• "Today I went with my family and experienced very poor customer service and management."
• "Absolutely disgusting customer service."
• "The staff are very rude. They pretend they haven’t seen you so they don’t have to serve you."
• "there's two security guards at the entrance who were less than polite."

Hygiene and Cleanliness

Pros:

• "The venue was very clean, including the toilets."
• "The place is always clean and tidy."
• "Very clean facility with excellent service."
• "Toilets were clean. Good place to spend time with family and friends!"
• "The toilets is clean and doesn't smells."
• "Toilets clean with baby facilities."
• "The lanes were are clean."

Cons:

• "Far too many people inside for it to have been 'safe' in view of Covid."
• "The toilets stunk, had no toilet roll or soap, it was just really disgusting if I’m honest."
• "The women's toilets are absolutely nasty."
• "Toilets filthy too."
• "The lanes were filthy with rubbish and leftover food from previous customers."
• "The toilets were so disgusting and the air con wasn't working."
• "The toilets were disgusting in both the men's and women's. The men's had urinals not working, filthy wet floor throughout !!!!! and the cubicals were just filthy with no tissue."

Value and Pricing

Pros:

• "Great deal on bowling at £13 per person for two games and any drink from the drinks menu."
• "Really good deals for bowling, drinks, and food during the week."
• "Total value for money! We went for a team outing and thoroughly enjoyed it!"
• "Great for kids, plus they have 50% off in events."
• "Paid in advance, £13 for two games plus a drink, alcoholic choices and cocktails included in this offer too."
• "One game of bowling for 2 adults came to about £16 I thought it was fairly priced."
• "Have food and drink deal with bowling."

Cons:

• "the prices, especially when you're taking children are very high."
• "Firstly its expensive for what it is. 50% price hike during summer holidays."
• "For some people the price could be expensive, a family of 4 and 2 games price could be around 50 pounds."
• "their prices are way too high per game and they don't give you enough time to finish a round."
• "Food is priced slightly high."
• "The burgers are litterally just a dry small bun with dry meat for a high price."
• "When we got the beers which were £4.5 each, the bill showed £12."

Overall Experience

Pros:

• "Definitely recommend."
• "The most amazing experience of an afternoon out I have had in many a decade."
• "I definitely enjoyed myself there."
• "A great place to have a laugh and do some bowling."
• "Loved Bowling it was genuinely so fun."
• "Great fun. Helpful staff. Clean and well-organised."
• "Very good experience! I will definitely go back again!!"

Cons:

• "Tribble place, absolutely appalling."
• "Really unpleasant experience, really nothing like being in an American bowling alley."
• "This is not a fun place to be."
• "What ruined our night was one of the Casino machines."
• "It just became unenjoyable after a while."
• "This place has gone right down hill."
• "We had a really unpleasant experience at this place."