Address: Royale Leisure Park, Western Ave, London W3 0PA, United Kingdom
Phone: +443330346100
Rating: 4.2
based on 429 reviews.
Facilities
Pros:
"The facilities in this place are awesome, great fun atmosphere."
"The touchscreen at your Lane is very intuitive, allowing you to name all your players and change their settings mid-game too."
"Facilities are decent and well-spaced out, with ample seating throughout."
"A great leisure centre with bowling, arcade games, tables for air hockey, pool tables and even slot machines for those who feel lucky."
"Amazing facilities staff are also kind and helpful even though most time it is very hectic."
"Great to have the light show on the lanes."
"They give you plenty of time for games and it's not a limit of 10 min per person like in other bowling places."
Cons:
"The arcade options are decent but there very few option on what to exchange the tickets for."
"In the pool area, it could do with some maintenance."
"The facilities were poor! Toilets were stinking and there was no handwash in the toilet."
"Overcrowded and everything seems to be booked."
"Floors were unswept. Bathrooms smelled so bad my son refused to use them."
"The food was disgusting. Honestly worst time ever. Some fries were even still half frozen inside."
"The lavatories were dirty and unclean, and in the gents were treated to blocked latrines and a smell to match."
Staff & Service
Pros:
"Staff great and attentive."
"Staff are friendly & quick to respond."
"Staff were very accommodating and party ran smoothly."
"The staff are very friendly and always willing to help you book another lane when you decide you need to bowl another."
"The staff is friendly and helpful, ensuring you have a smooth and enjoyable time."
"The staff were helpful though so I have to give them that and they were rushed off their feet."
"Thank you for making my son's birthday party a success. All the staff members, including the kitchen staff, were exceptional."
Cons:
"Drinks and food were very expensive."
"The service at the bar was very disappointing. Staff were very abrupt and short with customers."
"Customer service is soo poor..."
"Very disappointed. Service was really slow."
"Our game was stuck, called service help no one turned up as it was busy times!"
"The service at both the bar and the food from the kitchen was slow."
"The staff are such sad people, it's like they hate their jobs and the customers."
Price & Value
Pros:
"Drinks are very cheap, £13 for 3 drinks."
"Tuesday is the day to go! 50% off of bowling... AND 50% off at the bar!"
"Arcade games were fairly priced at 1 pound per game and makes you stay there longer than usual."
"The drink reasonably priced."
"Went after 6 on a Friday so was surprised that they had 25% off bowling and drinks."
"Drinks were quite cheap given it’s in London."
"THEY DO HALF PRICE ON WEEKDAYS FOR STUDENTS!"
Cons:
"Parking an issue (£60 penalty)."
"Overpriced bowling alley for what they now offer."
"The arcade games are very expensive - £3-4 per game."
"However, fairly overpriced (especially the arcade) and hard to win good prizes without overspending."
"Very expensive, including drinks and everything else!"
"They had VR but it was £8 each, it was quite small and it was just a Mario game so not worth it, maybe for kids."
"A paid for mayhem. No value for money."
Atmosphere & Experience
Pros:
"This Park Royals Arcade is very fun and entertaining!"
"Great place for families n friends to come together for Bowling, whether you're a first timer or a pro."
"Great day out for family and friends. Love when they put the music up in the evening, everyone seems to go into party mode with more laughter and some dancing."
"The aesthetics are nice and it is a good venue."
"Great atmosphere but a little overcrowded."
"Even the food is really tasty."
"The bowling area is always very clean, everything works well and the atmosphere is nice."
Cons:
"The cocktails are pretty watery and sugary."
"It's packed out and stinks in there."
"Weird, street shoes allowed. Very dirty lanes."
"The music was very loud, we went early in the morning and it started off at a loud, but reasonable volume and then it was turned up to a ridiculous level."
"Food is rubbish, don't bother."
"The carpet has food on it."
"Whole place smelt of weed, bathrooms were nasty."