Tenpin Acton Reviews Summary

Category: Bowling alley London

Address: Royale Leisure Park, Western Ave, London W3 0PA, United Kingdom

Phone: +443330346100

Rating: 4.2
based on 429 reviews.

Facilities

Pros:

  • "The facilities in this place are awesome, great fun atmosphere."
  • "The touchscreen at your Lane is very intuitive, allowing you to name all your players and change their settings mid-game too."
  • "Facilities are decent and well-spaced out, with ample seating throughout."
  • "A great leisure centre with bowling, arcade games, tables for air hockey, pool tables and even slot machines for those who feel lucky."
  • "Amazing facilities staff are also kind and helpful even though most time it is very hectic."
  • "Great to have the light show on the lanes."
  • "They give you plenty of time for games and it's not a limit of 10 min per person like in other bowling places."

Cons:

  • "The arcade options are decent but there very few option on what to exchange the tickets for."
  • "In the pool area, it could do with some maintenance."
  • "The facilities were poor! Toilets were stinking and there was no handwash in the toilet."
  • "Overcrowded and everything seems to be booked."
  • "Floors were unswept. Bathrooms smelled so bad my son refused to use them."
  • "The food was disgusting. Honestly worst time ever. Some fries were even still half frozen inside."
  • "The lavatories were dirty and unclean, and in the gents were treated to blocked latrines and a smell to match."

Staff & Service

Pros:

  • "Staff great and attentive."
  • "Staff are friendly & quick to respond."
  • "Staff were very accommodating and party ran smoothly."
  • "The staff are very friendly and always willing to help you book another lane when you decide you need to bowl another."
  • "The staff is friendly and helpful, ensuring you have a smooth and enjoyable time."
  • "The staff were helpful though so I have to give them that and they were rushed off their feet."
  • "Thank you for making my son's birthday party a success. All the staff members, including the kitchen staff, were exceptional."

Cons:

  • "Drinks and food were very expensive."
  • "The service at the bar was very disappointing. Staff were very abrupt and short with customers."
  • "Customer service is soo poor..."
  • "Very disappointed. Service was really slow."
  • "Our game was stuck, called service help no one turned up as it was busy times!"
  • "The service at both the bar and the food from the kitchen was slow."
  • "The staff are such sad people, it's like they hate their jobs and the customers."

Price & Value

Pros:

  • "Drinks are very cheap, £13 for 3 drinks."
  • "Tuesday is the day to go! 50% off of bowling... AND 50% off at the bar!"
  • "Arcade games were fairly priced at 1 pound per game and makes you stay there longer than usual."
  • "The drink reasonably priced."
  • "Went after 6 on a Friday so was surprised that they had 25% off bowling and drinks."
  • "Drinks were quite cheap given it’s in London."
  • "THEY DO HALF PRICE ON WEEKDAYS FOR STUDENTS!"

Cons:

  • "Parking an issue (£60 penalty)."
  • "Overpriced bowling alley for what they now offer."
  • "The arcade games are very expensive - £3-4 per game."
  • "However, fairly overpriced (especially the arcade) and hard to win good prizes without overspending."
  • "Very expensive, including drinks and everything else!"
  • "They had VR but it was £8 each, it was quite small and it was just a Mario game so not worth it, maybe for kids."
  • "A paid for mayhem. No value for money."

Atmosphere & Experience

Pros:

  • "This Park Royals Arcade is very fun and entertaining!"
  • "Great place for families n friends to come together for Bowling, whether you're a first timer or a pro."
  • "Great day out for family and friends. Love when they put the music up in the evening, everyone seems to go into party mode with more laughter and some dancing."
  • "The aesthetics are nice and it is a good venue."
  • "Great atmosphere but a little overcrowded."
  • "Even the food is really tasty."
  • "The bowling area is always very clean, everything works well and the atmosphere is nice."

Cons:

  • "The cocktails are pretty watery and sugary."
  • "It's packed out and stinks in there."
  • "Weird, street shoes allowed. Very dirty lanes."
  • "The music was very loud, we went early in the morning and it started off at a loud, but reasonable volume and then it was turned up to a ridiculous level."
  • "Food is rubbish, don't bother."
  • "The carpet has food on it."
  • "Whole place smelt of weed, bathrooms were nasty."

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