The Crown Reviews Summary

Category: Gastropub

Address: 2 High St, Henlow, SG16 6BS, United Kingdom

Phone: +441462812433

Rating: 4.2
based on 132 reviews.

Accommodation

Pros:

  • "Stayed the night in their converted stables, probably one of the nicest places I have stayed."
  • "Had an overnight stay and the rooms are lovely. Very quaint with personal touches."
  • "Exellent place to stay over night. Clean and cozy room with very nice bathroom."
  • "Our room was very comfortable, done in a country-chic decor."

Cons:

  • "Very poor for the £140 price tag."
  • "Can't fault the room, but as a business traveller not serving breakfast is a huge negative."

Service

Pros:

  • "Great service."
  • "The owners were always present, making sure everything ran smoothly."
  • "Staff are friendly and welcoming and went out of their way to ensure our large party was very well looked after."
  • "Service was quick and polite."
  • "Great restaurant and bar. Plenty of attentive staff always seemed happy to help."
  • "Staff are extremely professional, attentive and efficient."
  • "Service was excellent and staff were all very pleasant."

Cons:

  • "Again like most places lack of staff and some staff don't know how to use the IT, nearly got charged an extra £8 for two coffees we hadn't order."
  • "Hard to know who was waiting the tables."
  • "the pub seems to be understaffed, with most of the employees being very young."
  • "the waitstaff appeared ill-equipped to handle the situation."
  • "Terrible service, bit of a mess."
  • "Service was slightly slow as the staff were split between the garden and restaurant."
  • "service could have been better by staff being aware of how to manage waiting customers and not resorting to 'who is next' after serving each customer."

Food Quality

Pros:

  • "Red thai with breaded buttermilk chicken which came in separate deep bowls was excellent."
  • "all staff very friendly & the food is back to being top notch."
  • "One of the best Sunday menu's I've had from any pub/restaurant, reasonably priced, great all round."
  • "Good service and lovely food."
  • "Really good price for the quality and quantity of the food."
  • "Food is a little on the pricey side but it is worth it as the food is of an outstanding quality."
  • "truly excellent food."

Cons:

  • "Went there for my wife's birthday I had the Sunday roast and it was bad... and it's very over priced but my wife enjoyed her steak."
  • "the food being remade and still being burnt."
  • "Starter was pull pork nachos and they forgot the pork."
  • "the level of salt in the food was overpowering."
  • "My burger was very thin, tough and IMHO burnt."
  • "the gravy was literally like water!"
  • "Fish wasn't cooked properly it was wet and slimy. Chips weren't cooked they were hard in the middle. Ice cream didn't taste right it actually crumbled."

Value for Money

Pros:

  • "reasonably priced, great all round."
  • "Really good price for the quality and quantity of the food."
  • "Great service and great prices. I'd actually expect to pay more for the quality of what we had."

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