The Shoulder Of Mutton Reviews Summary

Category: Gastropub Bury

Address: Lumb Carr Rd, Holcombe Village, Ramsbottom, Bury BL8 4LZ, United Kingdom

Phone: +441706550792

Rating: 4.2
based on 117 reviews.

Service

Pros:

  • "The staff were really friendly and couldn’t do enough for us."
  • "All staff friendly & eager to assist."
  • "Service was prompt, friendly & courteous."
  • "The staff are very friendly."
  • "The gentleman behind the bar who found us a table was very polite and helpful."
  • "Service was on point by both ladies who were working today."
  • "Friendly staff. Very popular with dog's and their companions."

Cons:

  • "Service was slow and inattentive, it was busy but they had plenty staff on."
  • "Tried about 4 times now as it’s very local and every-time the slowest service known to man."
  • "We waited over an hour for our food in a nearly empty pub, only to receive undercooked and under seasoned dishes."
  • "Service is the slowest I think I’ve ever seen."
  • "Slow service, rude staff, small portions with tough cold potatoes."
  • "Food was very poor sent one dish back for the other dish to be worse quality and the service was very slow."
  • "Poor waitress was rushed off her feet because she was literally the only 1 doing anything."

Food Quality

Pros:

  • "The ribs were phenomenal and I recommend to anyone visiting."
  • "Food is very tasty, admittedly portions tend to be smaller than other places but I’d rather a smaller portion which tasted great than a large portion of average."
  • "The food in this establishment is all home cooked. Attention to detail shows throughout."
  • "Packed with amazing flavours good portions, really well presented and the price point was spot on."
  • "The food was out of this world and well presented was reasonable waiting time for the food."
  • "The tastiest Homemade Steak pie I have ever eaten served with scrumptious homemade Chips and Fresh Veg."
  • "Absolutely beautiful food, and friendly staff, we will definitely be coming back."

Cons:

  • "Was really looking forward to chicken in white wine & cream sauce but it was mediocre; tough chicken, watery sauce, undercooked leeks."
  • "Half of his pudding was completely inedible and so disgusting that it put my off my food too!"
  • "The roast chicken wasn't what you'd expect, either. We were served a flattened chicken breast, also as dry as a biscuit."
  • "The food was horrible, my son had a hamburger and complained about the taste."
  • "Food arrived eventually, very bland and cold."
  • "The chicken was very dry the plate was covered in butter and gravy and the chips that my children had was very hard."
  • "Menu is very very deceiving all the mains like fish and chips, cheese pie ect all say home cut home made chips they was not they were 100% frozen steak thick chips still solid in the middle."

Ambiance & Location

Pros:

  • "Lovely outside seating area too especially if the weather is nice."
  • "Set in the quaint hillside village of Holcombe, this lovely pub has character as an old coaching house."
  • "It's a nice (steep) walk up the hill from Ramsbottom or a gentle walk from Holcombe Brook. Great views and fast and friendly service."
  • "Top location for a country pub."
  • "A good reward for walking up to the Peel Tower is a pint of well kept Timothy Taylor in a well kept pub."
  • "Cosy, quaint gastro pub in the old Holcombe village above Ramsbottom."
  • "The epitome of the English country pub. Fine ales and great food in abundance."

Cons:

  • "Booked a beer garden table for 9-11pm. No lights, no heaters, no entertainment. Left after 15 minutes because we were freezing and our drinks hadn't arrived."
  • "Outdoor seating area still needs lots of work, seating benches next to car park with remains of building work, sand and debris, on floor."
  • "The flooring is very crooked so beware where you step."
  • "Pub is ok but what a horrible display of the bins outside the pub!"
  • "I probably wouldn’t go back ever again until I look down the side of the pub and saw a family of rats run out of the side of the kitchen with a chef chasing them away."
  • "The owners manage the space poorly and annex rooms are often left dark and unheated."
  • "Dogs running all over the place off leads and actually trying to stand on tables without intervention from staff or owners."

Value

Pros:

  • "The food, though expensive, is very good and served well."
  • "Lovely food that was very reasonable."
  • "Much better value food than some others in Ramsbottom!"
  • "For the 4 of us including sweets, 5 pints of lager, 1 tonic water, and 3 coffee's £85. which nowadays I think was quite reasonable."
  • "Great value for money, fast service and general all round good atmosphere!"
  • "Good food at fair prices, we ate outside at lunchtime."
  • "You know if you go you'll have a good feed and it won't break the bank."

Cons:

  • "Charged £1.75 for cheese as they class it as additional topping on a burger."
  • "Food is so-so but very overpriced."
  • "If you paid half the menu prices you'd still only just be under impressed."
  • "The sandwiches and the Sunday dinner seemed very overpriced."
  • "Food was okay, but expensive for what it was."
  • "£8 for a sandwich. With no chips. If I could put a minus on for food I would."
  • "£2.50 for a 33cl bottle of water! £2.50!!"

Staff Attitude

Pros:

  • "Children were in having food and the staff were very pleasant with them."
  • "Staffs of shoulder are quite hospitable."
  • "Very friendly and cosy."
  • "Pleasant, efficient staff."
  • "Staff made us welcome and were very attentive."
  • "The staff went above and beyond to make a very sad day, happy!"
  • "Friendly, warm and cosy Country Pub."

Cons:

  • "No safeguarding in evidence. Waiters/Waitresses not wearing any protection, not distancing in fact the opposite was evident."
  • "Staff a bit sparce and a bit unexperienced and tables needed a clean."
  • "The staff are inexcusably ignorant and dismissive should you point out the culinary short falls."
  • "Servers were completely uninterested and unapologetic."
  • "Staff were miserable and uninterested- will not be returning!"
  • "Disgraceful management attitude."
  • "Shame, the staff let down what would otherwise be a lovely pub."

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