The Ivy Soho Brasserie Reviews Summary

Ambiance and Decor

Pros:

• "The ambience is chic and inviting, creating the perfect setting for a memorable meal."
• "The Ivy Soho is a beautiful restaurant, with a relaxed and elegant atmosphere."
• "Lovely dinner here last night. We sat outside on the terrace but the decor inside is lovely too."
• "Really nice decor, we enjoyed the booth seat right in front of the bar. It was nice and comfy."

Cons:

• "Service was a bit slow but the place was busy and our waiter was very apologetic about the time taken."
• "Music is a bit loud, but despite this the atmosphere was good."
• "Even though the food is outstanding, and the service is incredible. I didn't particularly enjoy the super loud music."
• "The only thing that bothered me was that even if we had a reservation, we had to wait half an hour for our table to get ready."

Service Quality

Pros:

• "The staff were friendly and attentive, providing a top-notch service without being intrusive."
• "The staff were highly professional and attentive, and the food was delicious."
• "Service was fantastic; they were busy non stop but extremely attentive nonetheless."
• "The service was surprisingly good. We had a birthday girl, they came to congratulate her and they were super friendly and helpful."

Cons:

• "One of the worst services I’ve encountered in London. The female waitress was so impatient and put on an attitude for no reason."
• "The staff were very friendly, however not very attentive. We waited 15 to 20mins at our table without any service, no water or menu."
• "Food was good, loved the ambience and staff was overall nice. At the end of the night we decided to take some photos by the bar and unfortunately a random man started to take videos of us which made us highly uncomfortable."
• "Awful food and even worse service. The wait staff was not attentive at all to anyone in our area."

Food Quality

Pros:

• "The menu boasts a diverse selection of delectable dishes, each beautifully presented and bursting with flavour."
• "Very suggestive and familiar location, the food of excellent quality and very tasty."
• "First time here and we really enjoyed the meal. Everything was very good we also had Two courses of the chicken dish and the mushroom soup again which everybody enjoyed."
• "Much better than expected. The service was so professional. Thank you Charis."

Cons:

• "The fish and chips were very oily, drenched in fact, which was disappointing."
• "The food was excellent. Really 5 stars. Many layers of flavor and every detail was perfect. Service was a bit lacking considering this is a nice restaurant."
• "Great experience, the staff were all friendly and the decoration etc was nice. We had an issue with one of the dishes being cold but it was rectified straight away."
• "Lovely food, great service & bustling ambiance. Had the 2 baked cheese souffle for starters then the shephards pie for main."