Saferide Motorcycle & Scooter Training Reviews Summary

Instructor Quality

Pros:

• "Des was an incredible instructor who knew exactly how to help me through my fears."
• "The instructor, Steve, was a fantastic, kind but deeply knowledgeable instructor."
• "Tony put me at ease and is so patient he made the 5 days of training a fun enjoyable experience."
• "Ian who went above and beyond to ensure that I passed first time, he is a great and approachable instructor."
• "Steve (instructor) was a legend in training me in 1.5 days for the Mod1 course."
• "Malcolm was very knowledgeable, nice and laid back."
• "Tony was outstanding really helped me get through das made me feel very confident he is very knowledgeable also very funny which made me feel at ease."

Cons:

• "His jokes are not always the best, but you can't have everything."
• "Tony does need to work on his jokes though."
• "Steve is like a strict dad; he shouts a lot so you want to please him to keep him quiet."
• "TTT ain’t half got some terrible jokes though!!"
• "The only criticism I have is that this approach can sometimes put people off."

Training Experience

Pros:

• "Managed to get one day 1-2-1 with the instructor."
• "Honestly the best experience I have had would highly recommend!!!!"
• "Very professional and the team really put you at ease, i never thought I could use a 125cc but they have so much patient with me even with me having dyslexia was not a problem for them."
• "Training was encouraging and comprehensive, issues were addressed with a can do attitude rather than negativity."
• "The DAS training was extremely thorough, meaning that I was well prepared for the Mod 1 and Mod 2 tests themselves."
• "They teach how to ride safe, rather than just passing the tests."
• "The instructors were extremely knowledgable, made the day fun and helped us to have a very positive experience."

Cons:

• "The motorcycle maintenance course was supposed to finish at 15:00, it did not finish until 16:15."
• "I was asked to return for more training after my first day before my road ride but was in full agreement that this was the best option given my confidence and ability."
• "I may not have passed my mod 1, but I feel as I have Learnt such a lot and I got to ride a 600cc."

Customer Service

Pros:

• "A week later, when I bought a bike and took my first ride alone, I felt completely confident, as if I'd been riding for years."
• "Everyone there goes above and beyond to make sure you pass and most importantly, learn to ride safely."
• "The days training I missed in July due to Covid was given back to me without charge. I thought this was kind and understanding."
• "Sue was amazing and understanding and did everything she could do to try and fit me in around my work schedule."
• "Thanks also to Sue who has been kept busy with calls from people like me who have had to have their training rescheduled due to the pandemic."
• "Big thanks also to Sue for handling admin, she is calm, professional and communicated exceptionally well throughout the whole process."
• "Thank you SAFERIDE from the bottom of my heart."

Cons:

• "Not only was their office staff wonderful to talk to and extremely accommodating of my health problems."

Facilities and Location

Pros:

• "All gear is provided and everything is explained clearly. Perfect if you don't know the workings of a motorbike."
• "Also a great location to get to with a train station 5 minutes away and great bus routes nearby."
• "The facilities are excellent! So much better than just doing figure 8s in a car park somewhere."
• "The facilities were good, although small. But as there is only a maximum of four students per session, this was fine."
• "Also the toilets are surprisingly clean!"

Cons:

• "The motorcycle maintenance course was supposed to finish at 15:00, it did not finish until 16:15."