Smart Pass Driving School Reviews Summary

Instructor Quality

Pros:

• "Neil is a great instructor and always has a laugh but still at the same time is watching your driving and pointing out and helping you if and when you need it."
• "Neil is a very patient and constructive instructor who cares about getting his students to pass."
• "Neil is not only a quality instructor but also a great person."
• "Neil is amazing so relaxed he's the best driving instructor I've had definitely put me at ease."
• "Neil is very good at creating a comfortable atmosphere where you feel relaxed and safe."
• "Neil is calm and always points out the best way to learn."
• "Neil is a fantastic instructor - easy to chat to and makes you feel completely at ease."

Cons:

• There are no negative comments about the instructor's quality in the reviews provided.

Learning Experience

Pros:

• "He wasn't just teaching me the skills of driving but the attitude of how to drive safely and respect other road users."
• "I was able to pass my test and my confidence was consistently kept up and I was made to be well prepared for my test."
• "At the start I was a nervous driver but he gave me self belief and confidence."
• "Since day one had a great experience driving."
• "I never felt stressed on lessons and even if I did a mistake he wouldn't get frustrated at all, he was always so supportive and friendly."
• "He turned me from an average driver to a driver capable of passing with only 4 minor faults."
• "Neil made driving a comfortable and enjoyable experience behind the wheel."

Cons:

• There are no negative comments about the learning experience in the reviews provided.

Personal Attributes

Pros:

• "Neil is a nice genuine guy who goes about teaching new drivers in the correct way and is straight to the point."
• "He is calm and patient, and really makes you feel at ease."
• "Learning to drive is something very personal and can be so nerve-racking so its vital you learn with someone like Neil."
• "He’s funny and chatty yet still remains professional which put me at ease."
• "He is incredibly patient and understanding - and very easy to chat to!"
• "Definitely recommended for nervous drivers."
• "Neil is a funny, kind and patient instructor who I would highly recommend to anyone."

Cons:

• There are no negative comments about the instructor's personal attributes in the reviews provided.

Professionalism

Pros:

• "He is a great instructor and is patient and will take his time with you and not rush you into a test like other schools/instructors."
• "Completed 20 hour intensive residential course that was money extremely well spent."
• "He is the best and most professional instructor."
• "He also was able to provide support when preparing for the theory test thanks to the schools access to theory test pro."
• "Excellent instruction after previous learning experience my instructor worked with my ability and had me test ready within a month and passed first attempt."
• "His methods, patience and also his flexibility all proved beneficial to me passing my test."
• "Neil was a fantastic instructor very clear very straight talking and helped me to pass first time!"

Cons:

• There are no negative comments about the instructor's professionalism in the reviews provided.