The Great Chase Reviews Summary

Category: European restaurant London

Address: 316 St John St, London, EC1V 4NT, United Kingdom

Phone: +442038879768

Rating: 4.5
based on 414 reviews.

Food Quality and Taste

Pros:

  • "The lamb shank was melt in the mouth."
  • "The roast chicken was juicy with a thin crispy skin."
  • "The beef was tender, vegetables were very good."
  • "The beef sirloin's sauce was noticeably tastier than the harissa sauce for the lamb."
  • "The beef cheek cannelloni was delightful. Perfectly tender and flavorful."
  • "The lamb chops were possibly the best I've had."
  • "The roast beef and all the trimmings were amazing."
  • "The lamb shank roast plate was a mission to eat, there's so much on the plate."

Cons:

  • "Unfortunately the meat was too chewy."
  • "The beef was fatty and I left a large amount."
  • "The food looked great but tasted awfully bland. It was cold upon arrival."
  • "The lamb shank was dry, Yorkshire pudding almost burnt, and the overall dish lacked seasoning."
  • "Ordered the chicken roast and husband had the lamb. My chicken portion was so small and a dry breast piece."
  • "The roast potatoes had a weird aftertaste and the Yorkshire pudding was overdone."
  • "All the vegetables were burnt. The Yorkshire pudding had a very bitter taste to it because it was so burnt."
  • "The food on the day that I went was just not what I would call fine dining experience."

Service and Staff

Pros:

  • "The gentleman that served us was nice and polite, explaining everything to us."
  • "Service was friendly, prompt, and just had a really homely feel to it."
  • "The staff members were fabulous; the food very delicious."
  • "The staff were super friendly and conversed in a pleasant manner."
  • "The service was brilliant! 10/10 in all aspects!"
  • "The service was outstanding and we loved everything we ate."
  • "Staff were on hand and guided us throughout the experience. Definitely worth a try."
  • "Customer service was outstanding. They have passion for what they do."

Cons:

  • "We entered the restaurant and the greeting was pretty weak, minimal eye contact, a half smile."
  • "The food was above average, but the service was disappointing."
  • "The service was very poor and slow, waitress messed up our order."
  • "The service was not the best with waitresses not seeming interested with customers."
  • "Unfortunately, service was just fine even though I noted that the reservation was for a special occasion."
  • "The service and food was outstanding. Amazing beef steak and roast chicken with really hearty portion sizes."
  • "Customer service absolutely AMAZING! They have passion for what they do."
  • "However, the service was very poor and slow, waitress messed up our order."

Atmosphere and Decor

Pros:

  • "The decor is nice and the restaurant is very small. Has a very relaxed atmosphere."
  • "The food was delicious and the restaurant has a cozy atmosphere."
  • "The atmosphere was lovely, not too loud and noisy, easy place to find."
  • "The atmosphere in the restaurant was great - everyone went above and beyond to make our experience memorable."
  • "The atmosphere was very relaxed."
  • "The atmosphere was cosy and chilled. Will be back!"
  • "The atmosphere was great - everyone went above and beyond to make our experience memorable."
  • "The atmosphere is very relaxed and the music adds a chilled ambiance."

Cons:

  • "Our table's placement was somewhat poor (next to a door that had cold air seeping through it)."
  • "The place is a little bit small but it was fine and clean."
  • "The restaurant is very close to Angel tube, about a 5 minute walk. Also if you're driving there's pay by phone or Ringo bays not far from the restaurant."
  • "The restaurant is tiny and super cramped and tight! You go down the stairs and in the middle of the stairs is a chair to a table for dining."
  • "Restaurant needs a refurbishment, looks very dusty and not very clean."
  • "Restaurant is tiny and super cramped and tight."
  • "Restaurant needs a refurbishment, looks very dusty and not very clean."
  • "The restaurant is tiny and super cramped and tight! You go down the stairs and in the middle of the stairs is a chair to a table for dining."

Price and Value

Pros:

  • "The price is reasonable."
  • "For 2 people with drinks and deserts the bill was almost £50pp. Overall a good experience."
  • "The prices weren’t cheap but also not too expensive, considering the quality."
  • "It's worth the price and you won't walk away hungry!"
  • "The price range goes from £10 to £25 on the main dishes. It's worth the visit and I'm definitely going back!"
  • "The menu is seasonal which is great as it gives you the excuse to go back again, I definitely can’t wait."
  • "A £35 fixed price menu (which doesn't include a drink), I feel it was a bit of a let down here."
  • "The menu is obviously thought out to give unique a blend of food you haven't tried before, and the food is very much cooked with care and presentation was carefully thought out."

Cons:

  • "The price is very high so be careful."
  • "A family came in with a child and it was very disruptive and not what I expected for a restaurant of the price point we were paying."
  • "I wasn’t impressed with this place. Portions are tiny and the food is overpriced."
  • "The dessert as well had a lovely contrasting taste of flavours. Really creative meals combined with a lovely service and homely setting makes for an enjoyable experience."
  • "The glasses were the sort you'd get in a cafe, I would have expected something a bit fancier."
  • "I hate to have given 4 stars on the food. It may be just me but I thought the Yorkshire pud was overcooked and the harissa sauce that came with the shank lacked flavour."
  • "I wouldn’t recommend and I wouldn’t go back sadly."
  • "As expensive as it is I expected a lot better."

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