Quaglino's Reviews Summary

Category: European restaurant London

Address: 16 Bury St, St. James's, London, SW1Y 6AJ, United Kingdom

Phone: +442079306767

Rating: 4.3
based on 670 reviews.

Atmosphere & Entertainment

Pros:

  • "Fantastic atmosphere and the perfect venue to celebrate!"
  • "There was also a live band on the night and they were so good! Excellent covers they did, and in the end, people were getting very involved, and there was a good vibe overall."
  • "The staff here in this uber glamorous setting with gorgeous lighting, great live music and happy clients."
  • "The live music experience adds to the lively and sophisticated atmosphere of the restaurant."
  • "Beautiful throwback atmosphere of a classier time with relaxing bar area and a first-class dining room with center bar and musician stage."
  • "The live performance was fantastic if a little loud if you are next to the stage."
  • "This place was an absolute vibe."

Cons:

  • "But the problem arouse when the security bouncer out of the blue turned up at our drinks table to tell us to the keep our voices down."
  • "Whilst the live music was great we were seated so close to it that we couldn't have a conversation without shouting."
  • "Just a shame about the noise from the bar upstairs."
  • "Music was nice (maybe too loud to be able to have conversations)."
  • "The live music; so dated, it's time to find better quality dinner jazz or at least a group that looks interested in being on stage playing for the customers."
  • "The musicians were very good, although you could not hold a conversation given the volume of the music."
  • "That was loud and a bit inconvenient."

Food Quality

Pros:

  • "The food is excellent."
  • "The food was delicious, the atmosphere with the live music was really nice."
  • "Had the set menu which cost only £45 which is very reasonable for the great quality food."
  • "Great service throughout and the food was exquisite."
  • "Great atmosphere, live music, some incredibly delicious food. I can’t recommend the salmon enough for starter."
  • "The food was wonderful, it was so tasty and the crab and lobster bisque was to die for."
  • "The food was amazing, fantastic quality and cooked to perfection."

Cons:

  • "The halibut was extremely dry and overcooked."
  • "The price for this place is extremely overpriced. The vegetables are boiled and then served to you with way too much salt."
  • "Everything was just slightly warm."
  • "The halibut and the chicken was super dry."
  • "It was extremely expensive and the food was TERRIBLY cooked."
  • "The starters were so bland and not edible that a few of us had to send them back."
  • "All of the food we received was overcooked and terribly seasoned."

Service

Pros:

  • "Special thanks to Paloma who was amazing and Owen."
  • "Our servers Millie and Hillary have been too good to be true."
  • "Staff were so accommodating as soon as we entered."
  • "Amazing service from Lou! He was fantastic."
  • "Our waitress Millie was so attentive and remembered all the little details to make our night just perfect!"
  • "The service was impeccable, with a level of attentiveness and friendliness that made us feel like royalty."
  • "Millie our waitress was fantastic. She was very helpful and knowledgeable about the menu, her recommendations were spot on and she is a credit to the company."

Cons:

  • "It took a long time for the waiter to take our drink order, at which time we realised we never received a drinks menu."
  • "Unfortunately the server did not understand our drink or food orders."
  • "The drinks were incredibly slow to come out, we timed 30 minutes at one point and the place wasn't that busy!"
  • "Shame we were let down by a waiter that was so slow it took 3 hours to get through our meal."
  • "Service was abysmal."
  • "It was a highly disappointing visit, with exceptionally poor service. I will not go back and cannot recommend it to anyone."
  • "The service was horrible. The food was dry and tasteless."

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