World of Wings Reviews Summary

Birds and Animal Care

Pros:

• "The birds are well looked after and the place itself is well kept."
• "Avaries for the birds looked clean and well maintained."
• "Magnificent birds of prey and excellent displays."
• "Staff were amazing from the cafe to the falconers very accommodating, and caring for the birds in their care."
• "Very helpful and friendly staff, everyone is doing brilliant and important conservation work looking after these amazing birds of prey."
• "The whole team at World of Wings are very welcoming and more than willing to share their great knowledge of their well looked after animals."
• "Birds well cared for and the staff extremely knowledgeable."

Cons:

• "There aren't a huge number of birds but enough to keep it interesting."
• "It's quite small though, you'll be done in an hour or two and the usual gift shop prices are high and placed exactly where kids will see 👎."
• "Unfortunately it was a bit disappointing... the facility was a bit run down."
• "The birds look healthy and fairly chirpy but they would benefit from upgrading."

Staff and Customer Service

Pros:

• "STAFF very knowledgeable and helpful."
• "Had breakfast in the cafe and all the staff there and at the entrance desk were very friendly."
• "The staff were passionate about the birds and ready to answer any questions."
• "The friendliest of staff, very very knowledgeable, the flying displays are awesome, and the birds are magnificent and stunning."
• "Staff were friendly and knowledgeable."
• "The staff are lovely and clearly really know their stuff and have a lot of love and respect for the birds."
• "The staff from the bird handlers to the cafe are friendly, helpful, knowledgeable and enthusiastic about the birds and happy to share their expertise."

Cons:

• "Staff was very unfriendly in the cafe."
• "Rude staff, don't even acknowledge you."
• "Two members of staff accused me of not paying my bill and insisted they had no record of my transaction."
• "Reception lady needs to chill out with her banter, it's borderline offensive and patronising."

Cafe and Food

Pros:

• "The little cafe is great too. A limited selection but clean and well run with lovely cakes."
• "Afterwards we had lunch in the Cabin Cafe and the food was lovely."
• "The food at the cafe is all homemade and really filling."
• "Also, they have a lovely Cabin Cafe. Good food and welcoming owners."
• "Cafe was quite nice as well, has a play park and small wee gift shop."
• "The cafe is nice, a small menu but nice paninis, toasties and coffees which we enjoyed."
• "The café was warm and friendly with good food."

Cons:

• "Cafe selection was very limited and a bit pricey (just have to remember it's for the birds!)."
• "I asked for a really hot, hot chocolate and was told that the ones they served should be warm enough. When it came it wasn't warm at all."
• "The cafe offers very good coffee, a few (over sweet for my taste) tray bakes and limited range of sandwiches and paninnis."

Facilities and Accessibility

Pros:

• "All wheelchair accessible and spacious disabled toilet."
• "Both the Cafe and Toilet facilities were clean and well looked after."
• "They also had a play park for the kids."

Cons:

• "Not exactly wheelchair friendly in some places but mostly accessible for prams with a bit of help."
• "There is a small play area for the kids but the decking can be quite slippy on the wet ramp."
• "The only downside is from a mobility point of view. I have limited mobility but don't use a wheelchair, which meant at the show, the steep stairs were a bit of an issue and there was only a couple of benches around the bird enclosures."

Experience and Entertainment

Pros:

• "Had an excellent time here yesterday with my daughter in law and granddaughter."
• "Handling the eagles and other large raptors was a very special experience."
• "The falconers are really knowledgeable and drop enough humour into their presentation for guests to smile throughout the show."
• "The flying display is well worth seeing."
• "Fantastic handling experience getting close to some amazing birds of prey."
• "Great to see so many different birds, and the flying display was very informative."
• "The flying display was absolutely fantastic getting to see some of the birds up close and it was very educational too."

Cons:

• "Unfortunately we had to cancel as we stay over 40 miles from the centre and I have elderly parents to see to in the morning and also our pets. Very disappointing."
• "The talks are a bit dry for younger kids."
• "The gap between the birds swap is a little long, maybe do a questions and answer section in-between."
• "The 'flying show' was amazing but just a wee bit too long for Robyn (no problem as simple songs on the phone kept her occupied whilst we took in all the information)."

Value and Pricing

Pros:

• "Worth every penny."
• "Very reasonably priced for entry and eats."
• "A small donation gets you a hands on experience at the end of the show which my son loved."
• "Well recommended at a very reasonable price."
• "A fantastic day out and very reasonably priced."
• "World of wings cabin café and gift shop was very cheap, while providing good food and sizable portions."
• "Definitely going back, next time for 1 hour of hands on experience normal price £60 Groupon £31.20"

Cons:

• "It's quite small though, you'll be done in an hour or two and the usual gift shop prices are high and placed exactly where kids will see 👎."