The Owl Reviews Summary

Category: Pub Loughton

Address: Lippitts Hill, Waltham Abbey, Loughton IG10 4AL, United Kingdom

Phone: +442085020663

Rating: 4.2
based on 193 reviews.

Atmosphere & Location

Pros:

  • "Lovely to recline on the grass or sit on a bench with a pint overlooking Epping forest."
  • "The actual building and placement is gorgeous at the top of a huge hill."
  • "Great for popping in to after a walk round the forrest."
  • "The place is nice, and gets busy in the summer, nice atmosphere too."
  • "Beautiful woodland setting along winding roads through the forest."
  • "Very nice setting in the forest, l would definitely recommend a visit."
  • "Amazing pub in Epping forest! Lovely view over the forest."

Cons:

  • "Rubbish back roads to get there in the middle of nowhere."
  • "Views of some overgrown grass not very appealing."
  • "It can be a little difficult to know which is the right turn to take but that goes for all of High Beech really."
  • "Who else wants to eat in an area that stinks of pee."
  • "Most of the outside picnic tables were old, damaged or on a decline."
  • "Some of the seating is on a slant so trying to eat or even just sitting can be a bit uncomfortable after awhile."

Service

Pros:

  • "The staff couldn’t have been more helpful and polite with any request dealt with straight away."
  • "All the staff were so lovely and friendly."
  • "The staff were amazing and has a great atmosphere."
  • "The staff are constantly cleaning due to covid."
  • "The staff are friendly and attentive and the service was quite speedy."
  • "The staff are soooo friendly we must have been asked if we needed anything by at least 2-3 members of their staff."
  • "The waiting staff are very friendly and helpful."

Cons:

  • "A member of staff was quite abruptly rude about our small dog sitting on the seat of the table next to my son that has severe learning disabilities."
  • "Service slow, expensive over £6 a pint."
  • "The Lady behind the bar when we arrived treated us like we were an inconvenience."
  • "Walked in just after 7pm & asked a member of staff if they had a table for 2. She rudely replied the kitchen is closed & gave me a dirty look."
  • "Lazy attitude from chap behind bar, over priced drinks."
  • "Service the worst ever. Waitress seemed put out that we had ever walked in."
  • "Awful service! Can’t believe how rude the staff are."

Food Quality

Pros:

  • "We had a fantastic Sunday roast, very welcoming and warm environment a pleasure to be able to take our dog and he loved his roast as well, the Beef was unbelievable and cooked to both our tastes perfectly."
  • "Food may look a little expensive on the menu but the quality and quantity more than justify it."
  • "A friend recommended the fish & chips. It was great."
  • "The food was excellent, and those who were carnivorous, vegetarian, or canine thoroughly enjoyed their meals."
  • "Not only was the food amazing and arrived quickly but the service was fantastic."
  • "The food choices were a little heavy so we ordered salads, which I would recommend as they were nicely presented and tasted great."
  • "The food is delicious and staff is very friendly!"

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