The King's Head Reviews Summary

Atmosphere & Decor

Pros:

• "Open roaring fires; exceptional furnishings and well decorated mixed with its history."
• "It's a beautiful pub with nice people and staff."
• "Beautifully decorated pub. Great atmosphere."
• "This is a beautiful old pub in the heart of Essex - it looks like it was ripped out of a Harry Potter movie!"
• "Love the old style, fireplace, low ceilings and overall atmosphere with it being old."
• "Lovely looking pub."
• "Really nice place to have lunch and a delightful Tudor pub."

Cons:

• "I really want to love this pub because it's beautiful and very local, but unfortunately it never fails to disappoint."
• "Some lighting is desperately needed for the treacherous walk down from the rear carpark!"
• "The outside was nice too, shame they haven't updated anything with just a few garden tables."
• "Gorgeous looking Inn, just needs more attention to detail outside, no one wants to see a messy yard on the walk to the car park."
• "The restaurant lighting was too dim for a fairly dark and grey afternoon."

Service

Pros:

• "We had a lovely lunch today with a friendly and helpful welcome and service."
• "Staff were friendly and welcoming."
• "A lovely young blonde man by the name of Jack was extremely friendly, smiley and approachable, very polite and was quick with a joke."
• "Our waitress Carol was lovely and I could not believe the changes since my visit."
• "Made a huge difference just having really nice friendly helpful staff! Will be coming back regularly with friends! 10* service."
• "The staff were ridiculously helpful and attentive, they are the best part of the king's head."
• "Staff were exceptionally friendly and welcoming and our family (including young kids) were well catered for and had a lovely lunch overall."

Cons:

• "The food was good but unfortunately the service was very bad."
• "Would give no stars if there was an option as no food, drink served at my nans wake along with a disgusting attitude especially from one member of staff who got verbally abusive when we complained."
• "The service was very bad. We went there for Sunday lunch, we where served drinks and it took ages to be asked what we wanted to eat."
• "It took an age to be asked if we would like to order and then even longer for it to come even though the restaurant was not busy and was not under staffed."
• "Awful no staff in bar all hiding out the back."
• "Service was really poor and slow and definitely won't be coming back."
• "The wait times are unacceptable."

Food Quality

Pros:

• "The food portion are good, variety of choices and the Dessert was yum!"
• "The fish fingers were homemade and delicious."
• "Food was great I had lamb, my friend had turkey, followed by the berry crumble with custard and the blackcurrant torte."
• "The food servings are generous and beautifully cooked and served with great care to ensure you are completely happy."
• "Beautiful building, and beautiful food."
• "The food was great, would highly recommend the fishcakes and the chicken snitchzel."
• "The food is amazing and we all enjoyed it."

Cons:

• "Four of us had cold food, it was tasteless served with frozen limp veg."
• "The portions were disgraceful for the price of the meal."
• "The pastry for the pie had no colour and was completely undercooked."
• "Roasts were ok but cauliflower cheese came out cold."
• "A bit expensive for the quality/quantity… subday roast is just on the average… just OK, burned vegetables… not too tasty … 15£."
• "The batter was not brilliant it was soggy!"
• "The food was poor (dry, tasteless, and overcooked) which spoilt our day."