Kingsway Farm - Dining & Carvery Reviews Summary

Food Quality

Pros:

• "What a lovely breakfast they offer, all you can eat for a great price, been here a few times and at all times the staff's were super friendly."
• "The food arrived in a timely manner, piping hot and well presented."
• "We would definitely order the takeaway carvery again."
• "The food was fantastic!! Everything on the carvery was pipping hot and cooked perfectly."
• "The Sea Bass dish, which was outstanding."
• "The food was tasty and the beef was so delicious."
• "The food tasted great and was still hot when we sat down to eat."

Cons:

• "Food was just average but for what you pay was fine."
• "The fish was overcooked, the sausage was burnt inside the batter, and the chips were awful."
• "The batter on the fish and sausage had been over done so I had to leave it aside."
• "Meals are frozen or prepared food heated up in microwave or oven."
• "Absolutely disgusting. This was the worst carvery I've ever had."
• "Had carvery and got beef and turkey. Both very bland and dry. Veg wasn’t warm."
• "ALL the food was lukewarm and very low quality."

Service

Pros:

• "Staff were friendly from moment we walked in couldn't have been more helpful, the whole process ran smoothly and couldn't do enough for you."
• "Greeted at the door by a very friendly gentleman who offered us a choice of seating and continued to look after us throughout our meal."
• "The carvery area is always clean and tidy and service was second to none."
• "Staff here were great from the lad who greeted us to the chef and several others."
• "The staff were all amazing! We ended up having issues as soon as we’d ordered, and the staff paused our order until we could come back, and kept our drink aside too."
• "Customer service is excellent always a smile even when busy and pushed to the limit of patience."
• "The staff were so friendly, a special mention for Michael who was brilliant, checking everything was ok, great personality, he is an asset 😊."

Cons:

• "Was disappointed in the kids area.... Where its just pay as you go toys now."
• "Waited over 20 mins to be served."
• "Server introduced himself and then we never saw him again."
• "Ordered via the app 2x lemonades and waited over 10 minutes when the drinks were sat on the bar, staff too busy stood talking and laughing."
• "Service very slow at the bar. Lots of staff around but only one behind the bar with a queue building."
• "Waited half an hour for meals. Drinks were nearly as bad then only 3 arrived and another wait before I'd to ask for the other."
• "No one checked in to ask how things were."

Atmosphere & Cleanliness

Pros:

• "A lovely place to sit,relax and eat with a friend."
• "Atmosphere is also important and no matter how busy the restaurant is, I feel relaxed."
• "Very welcoming when arrived - shown to seats beside the kids area which always great as we can see kids from our seat."
• "Fantastic experience from start to finish, lovely environment, free parking is always a bonus."
• "Very impressed with Kingsway Farm in Dundee. The atmosphere and ambience are lovely."
• "An added bonus is how lovely and warm the actual restaurant was."
• "Nice atmosphere, good prices - beats Beefeater at all levels."

Cons:

• "Venue feels like it needs a good clean or update with the chairs we had had lots of various stains on the upholstery."
• "Childrens play area dirty and high chair supplied for my grand daughter stained and needing cleaned."
• "The menu was covered in food. The velvet on the chair was disgustingly filthy."
• "The carpet where we sat was dirty, with crisps on the floor, the seat had crumbles on them."
• "They only downfall I would give is the cleanliness of the establishment when we arrived."
• "Food served on a really dirty plate."
• "Had to ask for clean cutlery as the ones in the pot still had remnants of food on them."

Value for Money

Pros:

• "Food was just average but for what you pay was fine."
• "Definitely value for money."
• "Really fab value for money."
• "No cauliflower today. Very busy and popular. Still good value for money and the cakes, huge!"
• "The price was very reasonable for the quality and quantity of food."
• "We thought it was really good value for money."
• "The food is good and great value for money."

Cons:

• "Over priced for portion size."
• "Absolutely disgusting. This was the worst carvery I've ever had."
• "Portions were ridiculously small"
• "Was extremely overpriced for what it was."
• "At time of writing and on weekend prices in total I spent £8.69 for the small Carvery and £3.49 for a two litre drink. All in all a fake price."
• "Pigs in blanket that used to come free depending on plate size is now an extra £1.35... only one yorkie given now, used to be two..."
• "Skimpy 2 slices of meat for a large carvery dish. Vegetables were either under or overcooked."