Prezzo Italian Restaurant Bristol Reviews Summary

Service

Pros:

• "Once we got going the food and service were both very good."
• "No service charge was added to the bill which seems to be the norm now. I appreciated that and left cash tip."
• "Warm & welcoming environment with friendly staff, great service."
• "The staff were excellent, pleasant, helpful and informative especially Mark Brennan who was our main waiter."
• "Service was fast and professional."
• "Excellent service. The waiter was so accommodating for our baby and kept checking back to make sure we had everything we needed."
• "The service was excellent and the staff was very attentive and made us feel welcomed."

Cons:

• "Waiting for waitress was a challenge."
• "Unbelievably poor service, horrible food: uncooked, no taste, with horrible sticky mash for mozzarella."
• "Lack of staff, forgotten drinks, one wrong meal, food was cold."
• "The service on the other hand was shocking, the whole place being run by students with little or no experience dealing with customers."
• "Food was as expected for Prezzo but the service was extremely slow."
• "Service was poor. Initially we sat at a filthy outside table with dirty cutlery on the ground."
• "Service ok but a little rushed towards the end with the staff clearing plates from the table when one member of our party was still eating."

Food Quality

Pros:

• "Lovely food. A lot better than most chain restaurants."
• "Food, amazing, even for vegans."
• "Good was excellent and well presented."
• "You the Sea Bass, Margarita Pizza, Fudge chocolate cake and Honeycombe Cheesecake. Everything was delicious 😊"
• "Had a delicious courgette spaghetti here which far exceeded my expectations. The food was tasty and hot, presented beautifully and worth every penny."
• "Amazing food, friendly staff and great location. Fairly quick food service and breathtaking desserts."
• "The food was delicious and served hot. Everyone enjoyed their food and nothing was too much trouble for the young lady that served us."

Cons:

• "The pasta was not cooked enough and the only thing added was the sauce.... Nothing else, no pepper, no garlic, nothing."
• "Dough wasn’t cooked at all, pizza was freezing."
• "Food took forever to arrive, and they brought it cold."
• "I was disappointed with my meal, and feel that Prezzo charge a premium price on, frankly, very mediocre quality food."
• "I had a risotto, which was quite truthfully the worst I'd ever tasted and tasted more like rice pudding!"
• "The main course of pizza was really disappointing, both pizzas were bland, doughy with dry chicken."
• "Rustic pizzas were very dry, almost no cheese on them."

Atmosphere & Decor

Pros:

• "Is a fairly good example of a Prezzo - nice old façade, clean and uncluttered internal decor."
• "Lovely atmosphere and decor great food and decent prices."
• "The environment and facilities were great and the service matched. Well worth a visit."
• "Definitely the most beautiful Prezzo to go to in Bristol with the conversion done on the old building."
• "It's an underrated place, easy to miss as it's tucked away between the Harbour and Aquarium."
• "Lovely surroundings."
• "Nice decor but the heat from the pizza oven was a bit much when we were placed facing it."

Cons:

• "The white grout in the bathrooms is a poor choice - it's darkened (mould/mildew) in areas which gives a grimy look."
• "Not the best Prezzo we've been in - narrow shape leaves not enough space between tables."
• "Then were shown into a hot and shabby interior (ripped seats) with very loud music."
• "It is very noisy inside. Unpleasantly so."
• "We were sat close to the bar and the kitchen doors so was a lot of foot traffic going by us."
• "The so called manager lacked management experience, not accepting cash a legal tender and with an attitude."
• "It is cafeteria food at high prices. To be avoided."

Value

Pros:

• "Had an excellent value meal using a buyagift voucher."
• "Nicely situated restaurant with mostly good food reasonably priced."
• "Great to see they had vegan and gluten free options."
• "Tesco vouchers worked perfectly which made this excellent value."
• "If you want a good meal reasonably priced l would recommend them."
• "2 for 1 summer spritz cocktails and 25% off meerkat meals making it a bargain."
• "The food was lovely and well priced, even better if you have a Tastecard as they do 2 for 1."

Cons:

• "I think the food's ok but overpriced."
• "The worst thing about this place though, is the ridiculous pricing. The mark-up they're charging must be eye-watering."
• "Paid nearly £10 for a tiny tiny pizza."
• "Shocked that a tiny piece of garlic bread cost over £5!!!"
• "Non alcoholic drinks were very expensive which is off putting when you are the driver."
• "I thought quite pricey for what it was at £10.60."
• "Quality is NOT reflected in the price."