All About Beds Reviews Summary

Category: Bedroom furniture store

Address: Unit 2, Belvedere Retail Park, Belvedere Gdns, Taunton TA1 1NQ, United Kingdom

Phone: +441823325832

Rating: 4.8
based on 313 reviews.

Customer Service

Pros:

  • "Great experience buying 2 beds today. Refreshing to receive truly excellent customer service."
  • "Visited All About Beds today with my teenage twin sons. We had excellent service from Rob."
  • "Steph greeted me and after a few brief questions about style of bed and my budget she guided me to the beds/mattresses."
  • "Excellent and friendly service given by Rob who took into account our personal preferences."
  • "Found this place this year, Steph is absolutely amazing and the most helpful person you could ever meet."
  • "Giselle was very helpful from the minute we walked in the shop. Explained that we needed a mattress for a guest room."
  • "Very friendly helpful staff, beautiful showroom and lovely atmosphere."
  • "The gentleman who served us was polite, knowledgeable, considerate, caring and very helpful."

Cons:

  • "Dreadful selection of mattresses, cheap n cheerful to the outrageously over priced! Staff are over confident, and a bit too keen to sell you a bed."
  • "Went in to have a look and came out with a lovely new bed! Staff went very friendly and helpful, Steph was amazing! And only had to wait a week for delivery! So happy with my purchase, will definitely be ordering again from here in future πŸ™‚"
  • "Absolutely appalling service. Bought a bed and mattress for just under Β£800 and the slats keep falling through as they are not long enough."
  • "Extremely poor service. 2 - 4 week delivery time turned into 7 weeks."
  • "Having just left the Taunton store I must say the lady we spoke to was very rude."

Quality and Selection of Products

Pros:

  • "I went back and ordered with Rob, all very easy and accommodating. Looking forward to my new bed in 2-4 weeks."
  • "We visited the store today to look for new beds for our teenagers. Great value for the specification of them."
  • "We had soon placed our order for the purchase of one of their mattresses. Giselle's service was absolutely brilliant."
  • "I bought my new mattress today and Giselle was really lovely and helpful."
  • "Ordered a king size bed and mattress today with Rob. Excellent service, very knowledgeable."
  • "I'm a bit late with this – but we had a bed delivered one month ago for a family member, following some telephone enquiries where Steph was extremely helpful."
  • "I would like to thank Steph and the team at all about beds. They were very professional, helpful and patient while I tried all the different beds."
  • "My wife and I were looking for a double sofa bed for our spare room. We decided to go to All About Beds in Taunton as we had seen some fold up beds in their shop."

Cons:

  • "The original mattress we chose to go with the bed frame was not available from the manufacturer so All About Beds agreed to upgrade to a better mattress for the same price."
  • "We bought an Emperor Bed and mattress from All About Beds. We were given good advice concerning the softness of mattresses."
  • "Great personal service and advice so we ended up buying two mattresses and a bed. The bed assembly was the worst we have encountered over a number of years of putting beds together."
  • "I wanted a sprung mattress. I said no memory foam. They sold me a hybrid."

Delivery and Installation

Pros:

  • "Delivery team were polite and got the job done quickly. Offered to take shoes off and cleared the rubbish and packaging before leaving."
  • "I don’t usually leave reviews but feel I must this time; the bed I had ordered was delivered but a couple of extras hadn’t been included with the delivery."
  • "Had a friendly greeting from Daryl. made us feel comfortable and welcome. He listened to what I wanted, he showed me the beds that would meet my needs."
  • "Always recommend them and will never get my bed from anywhere else."
  • "Absolutely amazing service from Steph and the team at All About Beds."
  • "The delivery drivers were friendly and cheerful. Highly recommend All About Beds."
  • "Excellent service from the team, when a family member needed an electric bed at short notice."
  • "Our visit to the Bristol branch of Allaboubeds was very rewarding. Delivery was within 10 days and completed by two efficient, polite and very capable men."

Cons:

  • "Extremely poor service. 2 - 4 week delivery time turned into 7 weeks."
  • "Wanted a small double for my daughter, Scarlet was so helpful at finding the right one. Although it came slightly damaged, they sorted it with no hassle."
  • "Delivery of the bed, mattress and headboard came four weeks - to the day - from when we ordered. Deliverly guys were friendly and helpful, and had erected the bed within 20 minutes of arriving."
  • "Avoid at all costs. Missed the delivery day, then delivered half the order and the half delivered was wrong."

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