Star Reviews Summary

Category: Pub Luton

Address: 33 Luton Rd, Chalton, Luton LU4 9UJ, United Kingdom

Phone: +441525872248

Rating: 3.9
based on 177 reviews.

Food Quality

Pros:

  • "I had the rib of beef, 4th time I've eaten this dish, would highly recommend it, comes out looking like a dinosaur bone, tender, tasty and very filling."
  • "Also, their Sunday Roasts and Greene King IPA are to die for."
  • "Really lovely food. Some really interesting things on the menu."
  • "Took time to place my order but the meal was worth the wait I had the Chicken and leak mushroom pie the best I've ever had."
  • "The food was glorious."
  • "Both the Rump Steak with Onion Chutney & Hunters Chicken toasties were fantastic, huge portion sizes too!"
  • "The food came out hot and cooked perfectly!"

Cons:

  • "The vegan burger was awful. Very dry, over cooked and tasteless."
  • "Meat was really dry. I had sea bass and was tasteless and scallops were like rubber."
  • "Just had the worst Christmas dinner ever. It was like eating yesterday’s left overs heated in the microwave."
  • "The batter on the fish was soggy and pale, more like pancake mix from a packet."
  • "Everything seemed as if it had just been microwaved. Stale yorkshire puddings, gloopy gravy, chewy meat which was undercooked."
  • "The food was terrible - some of the starters were not even edible."
  • "Two of the cheese and bacon burgers were burnt, hardly any chips with them, portion sizes for the price were awful."

Service

Pros:

  • "The staff were friendly and helpful."
  • "We always have a great time here - we come for a midweek treat with our Gourmet Card enjoy a couple of pints and some lovely food and friendly staff."
  • "Lovely pub, excellent staff and service."
  • "Great food & the staff were very helpful & attentive."
  • "The staff were really friendly and went above and beyond."
  • "The lady behind the bar was absolutely brilliant..attentive ..smiley and very professional."
  • "The wait staff are really friendly and helpful."

Cons:

  • "None of us enjoyed our food and the staff could be much more friendly."
  • "The staff were rude and offensive we had paid £15 to go to starstruck garden event and were treated rudely by the kitchen staff."
  • "Bar staff not particularly happy to help!"
  • "Bar staff not very friendly, think a uniform should be put in place, couldn't see who was staff."
  • "Repeatedly got food orders wrong, slow service, unhelpful staff."
  • "The service was very slow which wasn't unnoticed by each of our party."
  • "Service was atrocious, had to chase them down to have our food brought over and had to keep going to the bar for drinks despite it being told it was table service."

Ambiance and Venue

Pros:

  • "Lovely little pub. Part of the Chef & Brewer group so always a good selection speciality ales and beer."
  • "The place itself has a large car park and is just off the new M1 junction, a much converted building of multiple vintage it does have a cosy atmosphere."
  • "It's friendly, it's local, it's a lovely traditional listed building, and it has a nice atmosphere."
  • "Warm and cosy atmosphere decorated very well for the Christmas Season!"
  • "The atmosphere was amazing. It was busy, there was a great buzz and everyone seemed to be having a good time."
  • "The place is beautiful and the food good."
  • "The house is simply gorgeous and the lush outside is perfect for a nice meal and delicious beer."

Cons:

  • "Only criticism would be the low ceiling, this is nothing the venue or team can do anything about but if you are over 6ft you have to crouch when standing or moving about."
  • "Restaurant cold, we were given a list of items not on the menu their delivery hadn't occurred, thus was the Same excuse used 3mths ago, and refurbishment still not done."
  • "On closer inspection, it is looking tired. Holes in the floor of the tiled bar area, paint worn off of doors and walls, garden furniture weathered and worn, and the canopy missing from the pergola."
  • "Nice place to go as location is beautiful but me and my partner were bombarded with flies so couldn’t enjoy our food."
  • "Gosh we was so looking forward to our meal but there was an infestation of flies in the dinning and bar area."
  • "Manager non existent for a complaint."
  • "The staff weren’t really very accommodating and just seemed like they didn’t wanna be there."

Value

Pros:

  • "They also accept Tesco clubcard vouchers so even better value for such great food."
  • "Pleasantly surprised. We hadn't visited for a while but the food was really good and excellent prices."
  • "I didn't think the food was overpriced."
  • "Lovely service and value for money."
  • "Nice venue, good food and drinks. Would recommend as a good place for a nice evening out, prices are reasonable."
  • "Sunday lunch was fantastic. The was absolutely 1st class."
  • "Superb Sunday Roast - like you’d have at home but without the hassle."

Cons:

  • "The smallest portion of cheesecake for dessert that I think I've ever been served."
  • "Unfortunately the steak was not woww just oky small size and not worth it the price of 16 pounds."
  • "Very overpriced for VERY BASIC pub food."
  • "Waste of money £65 glad I’m not here 25th dec."
  • "Various food out of stock on a Saturday and they turned away everyone that walked in the door after us."
  • "Food slightly wrong, should of been halloumi & pepper wrap but no peppers just lots of iceberg lettuce."
  • "The food was nice, however it didn't completely blow me away."

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