The Greene Oak Reviews Summary

Service

Pros:

• "Staff were attentive and service was spot on."
• "The service was excellent this time around."
• "The service was very hands on and personal."
• "Great service, drinks and food."
• "The staff were absolutely charming."
• "The staff were very polite, waiting until we were finished and reserved another area for us to move to and have some drinks."
• "The service was lovely. Hands off and not intrusive but efficient and fast."

Cons:

• "We had just travel 5hours to get to windsor and looked tired we just wanted food (nothern accents) a clear example of classism in 2022 wont be visiting again."
• "Service from the men was not so good."
• "Service was not good. Salmon Caesar salad arrived without Salmon!"
• "We were ignored and talked down to for 15 minutes until we got the hint and left."
• "Also the bar staff were not that experienced and had trouble communicating with customers."
• "The service was a bit on the downside though (not all of them but the one guy who served us most of time just didn't put much effort 🙄)."
• "Despite having plenty of front of house staff the service was still poor, upon arrival we were ignored at reception for some time, drinks were forgotten, long waits to clear plates, it all felt very amateurish."

Food Quality

Pros:

• "We enjoyed their delicious food."
• "The food was absolutely fantastic."
• "Came in for a quick dinner and was surprised at the quality of food."
• "The food was really fresh, full of flavour."
• "The food was, as always, absolutely sublime."
• "The food was excellent, the surroundings lovely."
• "The food is tasty, good quality produce and cooked to perfection."

Cons:

• "Cold plates and small portions."
• "Chunky Potatoes were over-fried and dry too."
• "Apart from that the veg was overcooked and there wasn't enough of it, the cauliflower cheese was just mush."
• "Last meal i had there was shocking bad. Overcooked. No flavour."
• "The Scallops and Crab starter was overpriced at £8.50 for 1 Scallop."
• "Give the peach and almond tart a miss - tasteless of either peach or almond."
• "The meat quality was poor and the dishes felt heavy."

Atmosphere & Decor

Pros:

• "It was a perfect venue, and a fitting end to the funeral."
• "A very British pub."
• "Atmosphere was brilliant."
• "The tasteful decor contains quite a lot of dead things (small birds, butterflies and animal skulls)."
• "Very nicely decorated and cozy atmosphere."
• "The outside area is beautiful on a lovely summer's day/evening as is for a rainy day too."
• "The rooms are nicely decorated and the place has a really nice atmosphere."

Cons:

• "Although food was enjoyable, the smell as you walked in today was rather off putting, especially by the radiator near window by overlooking animal water, it was a mixture of urine and mildew type smell."
• "Having been around a little longer than the rest of the Brucan Pubs estate, it's perhaps a little more tired in decor than some of their newer ventures."
• "It's not possible to get to a toilet without coming across multiple steps and there's no disabled toilet."
• "Only negative is pub does not have disabled toilet."
• "From its lofty 'can I help you..?' Lack of welcome at the door to its indifferent and inattentive delivery of a frankly lacklustre meal I found myself wondering what on earth I was doing there."
• "We left as it was obvious they didn't want us or Any Indians in the place."
• "No 'Sorry' but just 'we're fully booked' a RACIST PLACE to go in my opinion."

Value for Money

Pros:

• "The new owners really know their stuff and are friendly & informative and the meal was fantastic."
• "Generous portions with clearly excellent ingredients and a few interesting twists on the standard Sunday lunch."
• "Really tasty, well-cooked interesting food, reasonably priced."
• "Great value for money, a roast dinner, g&t, desert and cup of tea all for just a little over £30 (with service included)."
• "Great gastro pub food...good sized portions, excellent value for money."
• "Prices are reasonable for the high standard you get."
• "Excellent value for money and would recommend to anyone wanting quality food for a reasonable price."

Cons:

• "It also charges a service charge at 12% which at any pub/restaurant is ridiculous when there are only 2 or even 4 of you."
• "Watch out for expensive additions like £4 for a bottle of still water!"
• "Food & drinks top quality but VERY expensive! (Meal & drinks for family of three, approx £80)."
• "Expensive but inline with most places these days (£140 for a family of 2 adults & 2 kids)."
• "Also object to the 12.5% 'discretionary' service charge which is added after the VAT - service charge on VAT - I dont think so!!!"
• "I ordered 2 soda waters and lime, one pint and one half pint. When I was presented with the bill I was dumbfounded as it came to £8.10!!!"
• "The pub wasnt busy. The wait took an hour. Food was overpriced and poor quality."