Light Republic Photographic Studio Reviews Summary

Customer Service

Pros:

• "We weren't rushed or pressurised to purchase anything which made for a much more pleasant experience."
• "The photographer put me at ease, didn't mention the delay and carried on doing everything they could understanding my personal situation, in an extremely relaxed and pleasing manner."
• "The team was very friendly and taken the time to understand my needs and wants to ensure I have a good session."
• "Lucy's enthusiastic, friendly and knowledgeable telephone manner was the reason I chose Light Republic for a family photo shoot."
• "The team at Light Republic are very professional and friendly and made our family group feel at ease for the photo shoot."
• "Very welcoming experience, made us feel naturally at ease."
• "Everyone at Light Republic was lovely and professional."

Cons:

• "Won a £100 gift voucher for here in a local raffle, Light Republic had an offer on for a £35 session so I asked to book that then use the leftover amount to go towards buying prints, was told no you can’t have the offer you have to pay full price."

Photography Quality

Pros:

• "The whole family are delighted with the result."
• "The images were ready within another two weeks and were beautiful. The team had clearly worked hard."
• "We ended up with beautiful images that captured the personalities of our children."
• "The results speak for themselves - the photos are quite simply stunning."
• "The quality of the final photographs were superb."
• "The quality of the images was amazing and I know my Mum will be thrilled with them as her Christmas present."
• "The pictures came out as a professional pictures should."

Cons:

• "The only reason I have not given this 5 stars is that the prices were a little high. I understand this is due to staff time and the quality of images but unfortunately it meant that I couldn't afford as many as I would have liked!"

Photographer's Interaction

Pros:

• "The photographer was really patient throughout our session, trying different poses and props to ensure that they captured the photos for us."
• "Jo did a super job keeping the 3 young children entertained, busy and smiling - not a task for the feint hearted!"
• "Gary made us feel welcome the moment we arrived and the shoot itself was light hearted and relaxed."
• "Even though at the time, my daughter was not in the best mood and during the sitting, I thought the photos would be a disaster, they turned out to be just magical and really captured the essence, as well as the look of my 2 year old."
• "The photographer was very good with our 18 month old boy. She made him laugh a lot, which made for really lovely photos of him."
• "The photographer went above and beyond to get the shots of him smiling!"
• "A wonderful pleasant experience! The photographer put both my husband and I at ease and our 15 week old baby boy had a whale of a time!"

Cons:

• "There was one blemish on a particular shot taken but once I contacted Gary on this he rectified the issue almost immediately."

Studio Experience

Pros:

• "Spacious and light studio right in the Epsom centre and friendly and professional staff."
• "Very clean, tidy and professional studios."
• "The studio is a lovely inviting light filled space."
• "Very professional photographic shoot in a very smart studio which resulted in amazing pictures."

Cons:

• "The photos are on the pricey side but there are lots of options to work through when you do the viewing."

Value and Pricing

Pros:

• "I’ve purchased the photos since (lots of them) At a perfectly reasonable price for such beautiful memories."
• "The prices and packages were more than reasonable for the high quality pictures we received."
• "You get what you pay for!!"

Cons:

• "The only reason I have not given this 5 stars is that the prices were a little high. I understand this is due to staff time and the quality of images but unfortunately it meant that I couldn't afford as many as I would have liked!"
• "The photos are on the pricey side but there are lots of options to work through when you do the viewing."

Recommendation

Pros:

• "We would highly recommend this company."
• "I would definitely recommend Light Republic, you won't be disappointed."
• "Highly recommended."
• "Happy to recommend."
• "Would use again for the future."
• "We would definitely recommend them to friends and family."
• "I would highly recommend Light Republic to anyone who's looking for a family/baby photoshoot."

Cons:

• No negative comments regarding recommendations were found.