Address: 37 Lever St, Manchester, M1 1JB, United Kingdom
Phone: +443330433433
Rating: 4.0
based on 322 reviews.
Customer Service
Pros:
"Our day was flawless, greeted by great staff who made us feel very comfortable and offered drinks before we were told what to expect."
"The staff here were lovely, they made me feel very comfortable."
"All of the girls working here were professional and friendly, hair and makeup done for me and my Mum beautifully, and had a good laugh with the staff."
"Recently attended the Flawless Studio in Manchester with my mum and two friends and we had a fantastic day."
"Lovely welcome, lovely ladies that did hair, makeup and nails can’t fault at all for them being welcoming and nice."
"The staff are so lovely and make you welcome and comfortable as soon as you arrive."
"The staff wear helpful, friendly and made us feel at ease from the moment we arrived."
Cons:
"The sales tactics are very pushy and reminiscent of MLM strategies."
"The manager was EXTREMELY pushy and would make us feel bad about not liking the photos."
"They insist without mercy, offering monthly payments and stuff, and if you refuse to paid, they change their attitude and become very rude, especially the manager Andrew."
"The older manager guy was very rude and rushed us out."
"We then waited for our photos and spoke to a lady who's name I think was Susan? Who was quite rude and aggressive with her sales technique."
"The receptionist has 0 customer service skills. She discriminates among the customers. Rude and sarcastic. Not cooperative."
"The 'hair styling' was awful my sister had hers 'curled' and the ends were bent, they changed stylist half way through so 1 side was different to the first one."
Photography Experience
Pros:
"Photoshoot was an amazing experience and we were planning on coming back before we even went onto the second room after our outfit change."
"Our photos were amazing And we wound definitely recommend."
"The whole experience was fantastic and would definitely go again!"
"The photographer was nothing short of fabulous and produced the most amazing shots."
"The photos at the end looked amazing so it was definitely a pleasant experience!"
"We made some lovely memories and have some lovely photo's from the day."
"The resulting photographs were professionally presented for selection."
Cons:
"To be quite honest the day was not relaxing or enjoyable and the pictures we did come away with were disappointing."
"The shoot went well, we did have fun although the photographer didn't offer many poses, props, or backdrops so selection was lacking."
"Our photos we staged in quite old fashioned ways, heads resting in hands, leaning together etc."
"I have recently been for a boudoir photoshoot it wasn’t what I expected the photographer was in and out of the studio leaving the door open, when having our photos taken a member of staff came in and told the photographer she had 1 minute to finish taking the photos which made me and my friend feel rushed and was highly unprofessional."
"We felt the photographers didn't spend the time actually looking at the shots they took and it was like a conveyor belt with the 4 changes."
"We met our photographer who was nice, we didn't want to do individual photos but we're pushed to do so."
"Photographer was young but appeared experienced. Unfortunately did not read forms and photos did not flatter as much as insult leaving client feeling fed up and deflated after a wonderful day."
Makeup and Hair Styling
Pros:
"The makeup artists did a fabulous job with our hair and makeup."
"What a flawless photography moment, the staff are amazing, from the welcome drinks to the Hollywood star hair and makeup session, the team really went and did a 15/10 special day."
"The makeup artist Monique was lovely and gave us suggestions the make up came out amazing."
"My hair was amazing so silky and curly and my makeup was perfect."
"The make up and hair artists are fantastic and do their job wonderfully and always with a smile and a chatter."
"The hair and makeup looked great and the photographer made us feel so comfortable."
"My hair was done lovely and stayed in all day even after manchester rain!"