German Doner Kebab Reviews Summary

Food Quality

Pros:

• "Sauces and bread was good too."
• "Kebabs prepare so nicely."
• "They serve yummy food here."
• "The meat is so juicy and full of flavours and combines well with their secret sauce and other ingredients."
• "The food is always really tasty. 10/10 Every time!"
• "Food is absolutely incredible have had Donner box, and also a lamachun wrap which was to die for!!"
• "The food was absolutely delicious - best chicken doner I have ever eaten."

Cons:

• "Kababs aren't worth the price and not authentic at all."
• "The meat was so burnt you wouldn't have a clue what meat you were eating!"
• "The portion each time is getting smaller."
• "The food was terrible. There was hardly any meat in the box and it was predominately all salad."
• "Cold chips, synthetic sweet sauces, no proper tandoor / grill naan and cheap tasteless meat."
• "The meat of the kebab was very dry."
• "The food had it their to be nice, but was served cold after waiting 19 minutes for a donner on its own and was nothing special."

Service

Pros:

• "Great service, respectful on the phone, very clean inside especially for seating looks like a restaurant."
• "I was with my family at west ealing at German dinner kebab the services was amazing I have been assisting by altaf shiekh Hussain such a lovely chap great customer services deserve a definite promotion."
• "Visited with my family and our expectations were high, we tried out doner sandwich with beef and durum wrap, we weren't disappointed. simply amazing in taste which suited our budget and amicable customer service."
• "The staff always helpful and polite."
• "Customer service is always great and the store is always clean."
• "Really good food and above all awesome customer service."
• "Faisal @ West Ealing branch was very customer focused and friendly."

Cons:

• "Rude staff."
• "I will never order from here again."
• "The gentleman that served me was rude and arrogant, was not compassionate at all when I tried to crack a joke about the stated waiting time!"
• "Staff very rude and don't care about their customers."
• "The standards at this branch are very poor."
• "Shocking service over the phone. Been trying to call for over 50 minutes. No answer. No food. No reply. Nothing."
• "The woman I spoke to on the phone also cut the phone on me on purpose with a bad attitude."

Portion Size and Value

Pros:

• "Ordered a large and medium doner kebab meals. Decent portion and prices."
• "Overall you get your moneys worth here."
• "The donner is lovely full with meat not like others in the area that put just tiny pieces."
• "They put more meat than salat."
• "What’s not to love, portions are great, food tastes delicious and prices are cheap!"
• "Excellent value for money, decent portion sizes."
• "They have a special box which cost 9.99£ and it has a sizeable kabab (many choices of bread), chips, drink and two rolls."

Cons:

• "Portions are smaller than other doner kebab shops for the same price."
• "The food comes almost cold and poorly packaged."
• "The portions get smaller every time I order, while the prices increase."
• "They were very stingy with the meat even though I paid for just meat pretty much."
• "Both chips and kebab came very cold."
• "Price is slightly on the higher end, but you get a nice cosy air-conditioned cafe-style seating area to make up for this."
• "The portion sizes get smaller each time I visit."