Manchester Airport Reviews Summary

Category: International airport

Address: Manchester, M90 1QX, United Kingdom

Phone: +448081697030

Rating: 3.0
based on 104 reviews.

Accessibility Services

Pros:

  • "We were fast tracked because I had my Autism lanyard and the appropriate identification/disability cards."

Cons:

  • "There's absolutely no way I could navigate this place by myself."

Airport Facilities and Amenities

Pros:

  • "Large and modern international airport served by dozens of companies for destinations all over the world."
  • "There are loads of shops on site and in boarding area."
  • "There are shops & cafes to buy food & snacks & also gifts & souvenirs."
  • "Good airport with a wide variety of shops and bars in terminal 2."
  • "Easy to travel to via car or train and easy to navigate to find your correct terminal."

Cons:

  • "Everything is so expensive! 😱"
  • "There are loads of parking spaces but can be quite expensive after 30mins, average of Β£20 for an hour."
  • "The only problem I would say the place has is it's simply too small with the terminal facilities for a place which has such a huge number of people going through it."
  • "The selections of flights and prices are OK but be aware and prepared for disruptions."
  • "The airport only allows liquids that can fit into a small transparent bag."

Staff and Customer Service

Pros:

  • "There are many airport staff on site as well that can help if you have any questions."
  • "Security staff were quite curt, I never expect them to be super nice but they definitely seemed a little too rude."
  • "Friendly and polite staff, Spotlessly clean."
  • "Seems to be a reasonably well set up airport and staff were helpful."

Cons:

  • "Incompetent staff caused major delays."
  • "The woman at the check in/ticketing counter was untrained and could not properly issue boarding passes for connecting flights."
  • "Security was similarly grossly incompetent."
  • "The rest of Europe must be laughing their socks off at us."
  • "The staff were not very helpful or polite."

Security and Efficiency

Pros:

  • "Manchester is a fast and efficient airport especially if you do sensible things like pay for Fast Track in security."
  • "Recently used for long haul through terminal 2. Excellent service, no delays outbound or return."
  • "All terminals bar terminal 3 are pretty nice."

Cons:

  • "You have very long queues on security (expect between 1 and 2 hours)."
  • "The moving walkway also does not work (they have not worked for years), so be ready to carry your luggage for a walk from the train/tram stop to the terminal."
  • "Worst lines for security even though lots of stalls/lanes for doing the job."
  • "Security wasn't that bad though - on the other side in less than 10min."
  • "It’s a busy airport, but great to see they've expanded the seating areas. Many shops, eateries, and a good duty-free section."

Parking and Transport

Pros:

  • "Easy access, plenty of parking (recommend booking parking in advance, super easy number plate recognition and hassle free as the pay in advance car parks are separate, so stress free)."
  • "Can only speak for the railway station at Manchester Airport. Everything worked as it should have. Trains on time and plenty of room to sit."

Cons:

  • "Parking available at affordable prices."
  • "No one was on the streetcar desk inside the terminal to book a private taxi."
  • "Seems that 2022 issues are story of the past. All went smooth in my latest travels."

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